Room Attendant

JOB DESCRIPTION

1. JOB TITLE: Rooms Attendant

2. DEPARTMENT: Housekeeping

3. SCOPE OF RESPONSIBILITY: Complete responsibility for the cleanliness and appearance of all assigned Guest Rooms.

4. EMPLOYEE MANUAL: All employees must completely understand the requirements of their job. Prior to being assigned to the position, a complete understanding of the Employee Manual is necessary since the person holding the position will be subjected to the rules and regulations listed in the employment manual.

5. ESSENTIAL TASKS:

a. Change all used linen daily.

b. Vacuum carpets daily.

c. Clean the bathrooms thoroughly.

d. Dust all furniture and fixtures including headboards, mirrors, picture frames, credenzas, televisions, tables, etc.

e. Have a complete understanding of the proper layout of the furniture and amenities in each room type.

f. Be accountable for the guest’s belongings left in the room. Any found items must be turned in immediately to the Director of Housekeeping or Person in Charge.

g. Be aware of any suspicious activities or persons. Report such activity immediately to your supervisor or the General Manager.

h. Place keys left behind by guests in the key box on the cart.

i. Watch for message lights left on in Check-out rooms. Report to Front Desk.

j. When working inside a guest room, pull your cart in front of the door to the room, making sure that it is not blocking the hallway. If someone tries to enter the room while you are working, ask to see their key. Report any problems to your supervisor or the General Manager.

k. Follow all departmental rules and procedures in doing your job.

l. Maintain assigned equipment. Empty vacuum bags, check belts, etc. Report any problems with your equipment to your supervisor or maintenance immediately.

m. Be aware of and follow all safety rules and use caution in doing the job.

n. Other duties as assigned.

Supportive Functions: In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of the time performing each function to be solely determined by the supervisor based upon the needs of the hotel

• Provide guest service when needed
• Assist coworkers, as requested

6. REPORTS TO: Director of Housekeeping

7. SAFETY STATEMENT:

As an employee of Hampton Inn & Suites- Orangeburg, SC, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties.

8. Specific Job Knowledge, Skills, and Abilities:

• Ability to arrive at work on time, in uniform, when scheduled
• Physically able to move large objects such as carts, large bags of linen, ironing boards, shifting and flipping mattresses
• Physically able to operate cleaning equipment such as vacuums, brooms, and spray bottles
• Ability to read and recognize room/suite numbers
• Ability to communicate effectively with guests and team members verbally and in written form
• Ability to learn, follow and enforce cleanliness standards in all aspects of job performance

Job Types: Full-time, Part-time

Pay: $9.00 - $9.25 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No