Room Attendant

  • Full-Time
  • Alcoa, TN
  • Courtyard Alcoa
  • Posted 3 years ago – Accepting applications
Job Description

Job Title: Room Attendant

Job Summary: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Job Duties:

  • Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
  • Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
  • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
  • Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms.
  • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
  • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
  • Dusts and polishes all furniture, fixtures and wall hangings.
  • Strips bed of all linens and remakes with fresh linens.
  • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
  • Vacuums rooms, public areas, and hallways.
  • Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
  • Checks lights and remotes to ensure all are in working order.
  • Maintains a friendly, cheerful, and courteous demeanor at all times.
  • Performs other duties as assigned.

Qualifications:

  • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
  • Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
  • Ability to push and/or pull equipment weighting up to 100 lbs.
  • Ability to lift a maximum of 50 lbs.
  • Ability to communicate effectively with guests and associates.
  • Ability to work a flexible schedule, including weekends and holidays.

Job Types: Full-time, Part-time

Salary: $10.00 /hour

Job Types: Full-time, Part-time

Pay: $10.00 - $11.00 per hour

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • On call
  • Overtime
  • Weekends

Supplemental Pay:

  • Tips

Education:

  • High school or equivalent (Preferred)

Experience:

  • Cleaning Experience: 1 year (Preferred)
  • Hotel Experience: 1 year (Preferred)

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place
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