Room Attendant -Holiday Inn Express Irondequoit

Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.Employment Status: Part-Time Overview: QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

• Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
• Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita
• Comunicar las informaciones e ideas en forma clara.
• Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
• Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.

• Mantener un trato cordial y servicial hacia los clientes y entre los empleados.
• Presentarse regularmente al trabajo tal como lo establecen las normas de Aimbridge Hospitality y según lo exija el programa de trabajo el cual variará según las necesidades del hotel.
• Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca)
• Acatar siempre las normas y reglamentaciones de Aimbridge Hospitality para asegurar una operación eficiente del hotel.
• Limpiar y surtir totalmente las habitaciones que se requieran en un turno.
• Completar todos los deberes de limpieza previa incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes productos de limpieza y ropa de cama.
• Eliminar todos los desechos y retirar la ropa de cama toallas y demás artículos sucios de las habitaciones.
• Llevar a cabo otra tarea según asignada por el supervisor o gerente.
• Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda.
• Las tareas de limpieza profunda pueden incluir entre otras cambiar el filtro de CA limpiar las bobinas de CA retocar la pintura en las paredes / molduras retocar muebles rayados o cambiar puertas correderas cerradas.

Responsibilities: QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

• Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
• Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita
• Comunicar las informaciones e ideas en forma clara.
• Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
• Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.

• Mantener un trato cordial y servicial hacia los clientes y entre los empleados.
• Presentarse regularmente al trabajo tal como lo establecen las normas de Aimbridge Hospitality y según lo exija el programa de trabajo el cual variará según las necesidades del hotel.
• Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca)
• Acatar siempre las normas y reglamentaciones de Aimbridge Hospitality para asegurar una operación eficiente del hotel.
• Limpiar y surtir totalmente las habitaciones que se requieran en un turno.
• Completar todos los deberes de limpieza previa incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes productos de limpieza y ropa de cama.
• Eliminar todos los desechos y retirar la ropa de cama toallas y demás artículos sucios de las habitaciones.
• Llevar a cabo otra tarea según asignada por el supervisor o gerente.
• Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda.
• Las tareas de limpieza profunda pueden incluir entre otras cambiar el filtro de CA limpiar las bobinas de CA retocar la pintura en las paredes / molduras retocar muebles rayados o cambiar puertas correderas cerradas.

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Qualifications:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

For California Applicants Only

Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.