Room Attendant, 2nd Shift

Why us?

Do people compliment you on your friendly personality? Do you have a natural act for helping people and completing things off your to-do list? Do you find success out of cleanliness and organization? If you answered “yes” to all of these questions, then this might be the job for you!

Located downtown in the heart of Cleveland our marvelous 484 room hotel is looking for our next Room Attendant. This is an individual who supports pride and team spirit while also promoting a positive image for the Sage branding. This is the perfect role for someone who loves encountering people and giving our guests an extraordinary experience. You will be reporting to the Director of Housekeeping while following all housekeeping departmental policies and hotel cleanliness standards.

At Sage Hospitality, we are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to not through.

Our property is conveniently located near major mass transit and highway routes and walking distance from all downtown sporting and entertainment venues. This is a Full-Time opportunity, offering a full benefit plan, including 401k and outstanding employee discounts at Marriott hotels globally.

We’re not asking you to fit the mold; we’re hoping that you break it.

Interested?

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.

• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.

• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.

• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.

• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.

• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.

• Lifts mattresses to check for soil between mattresses and under bed.

• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.

• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.

• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.

• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.

• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.

• Maintains a friendly, cheerful and courteous demeanor at all times.

• Performs other duties as assigned, requested or deemed necessary by management

Qualifications

Education/Formal Training

No formal education or training

Experience

None

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.

• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.

• Must be able to push, pull and move levers, equipment and furniture throughout a shift.

• Must be able to work with arms raised above head throughout a shift.

• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.

• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.

• Excessive heat and humidity in laundry. Inside 95% of shift.

ID: 2021-6897

Position Type: Regular Full-Time

Property : The Westin Cleveland

Outlet: Hotel

Category: Housekeeping & Laundry

Min: USD $12.70/Hr.

Max: USD $12.70/Hr.

Address : 777 St Claire Ave NE

City : Cleveland

State : Ohio

EOE Protected Veterans/Disability