RN Home Telehealth Care Coordinator

VETERAN'S HOSPITAL IS LOOKING TO HIRE A RN Home Telehealth Care Coordinator (HTCC); One (1) Full Time Day PositionTours of duty; 8:00 am to 4:30 pm Monday through Friday.

Role and responsibility:

The HTCC is responsible for coordination of health care for a defined patient population identified as high resource users or at high risk for decline. Patients receive goal-oriented, coordinated care addressing holistic needs with the aim of preventing disease complications, maximizing functional ability, and quality of life. The HTCC provides information about services in the healthcare delivery system such as treatment and care options, community services, home care options, and home telehealth technology equipment.

The functions and responsibilities of the HTCC include the following:

• Adhering to established policies, standards of care and standards of practice is consistent with the plan of other health care providers.

• Coordinating and facilitating the provision of clinical and psychosocial services in a setting best suited to the services and to the healthcare needs of assigned patients.

• Implementing measures to improve access to care and the provision of timely health care interventions.
• Working collaboratively with the patient, family/significant other, and members of the interdisciplinary team to implement a plan of care across the continuum to meet each patient's individual needs and maintain or improve quality of life.
• Promoting strategies that contribute to the effective and efficient use of Medical Center and VISN resources.
• Providing care for his/her panel of patients through tele-health technology engaging the patient in self-responsibility for healthcare agency (can you? will you?).
• Being accountable for patient care follow-up to meet established clinical guidelines/performance measures.
• Reviewing consults of patients to assign telehealth technology, coordinating follow-up care for patients across the continuum, and providing interventions to reduce future hospitalizations and ER visits in collaboration with the Primary Care Team.
• Enhancing patient satisfaction and patient advocacy.
• Providing consultation to other health care providers, disciplines, and departments; e.g. Home Telehealth for optimizing blood glucose in diabetic patients.
• Teaching other members of the health care team regarding clinical, fiscal and system processes related to nursing case management with home telehealth technology.
• Providing data about indicators related to clinical and fiscal outcomes.
• Collecting, analyzing, and sharing of data and information in order to influence performance improvement goals.
• Providing leadership in the application of the nursing process to client care, organizational processes in order to improve outcomes at the program level.
• Serving as a liaison to the patient, his/her family, and members of the multidisciplinary team and hospital systems, to facilitate the management of patient-centered care: right care, right place, and right time.
• Adhering to appropriate interpersonal skills, working closely with all members of the interdisciplinary team.
• Assuming the role of educating staff to meet changing program or service needs and consulting regarding issues such as care planning, policy interpretation and others.

ALL QUALIFICATIONS:

Able to function effectively without direct daily supervision, required.

Able to make sound, independent clinical judgments and accurate physical assessments, required.

Ability to organize and prioritize own work, required.

Demonstrated capacity to function effectively as a member of an interdisciplinary team, required.

Bachelor of Science Degree in Nursing preferred.

RN experience in geriatric nursing care preferred.

Primary Care RN experience preferred.

Home telehealth experience preferred.

Behavioral Health experience preferred.

Two years acute medical/surgical RN experience within the past five years required.

Job Type: Full-time

Pay: $62,481.57 - $110,682.41 per year

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Paid time off

Medical Specialty:

• Geriatrics
• Home Health

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Buffalo, NY 14215: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Nursing: 5 years (Required)
• home telehealth: 1 year (Required)

License/Certification:

• RN (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location