Reunification Support Specialist, New Americans - Bilingual Spanish Preferred - Grand Rapids, MI

Position Details:

You can make a big impact with refugee children and families!

Our resettlement team helps the process flow smoothly. Imagine the help you will be.

Samaritas, one of the largest human services agencies in the state is hiring now. Why not you?

Unite with us and be the rock that makes ripples of positive change!

Requires;

• Bachelor’s degree in social work, psychology, public health or community services preferred, or equivalent experience working with refugees or other vulnerable populations
• Valid drivers license, insurance, safe driving history and safe vehicle
• Ability to attend regional conferences out of state, satellite offices, job fairs, and off-site meetings in surrounding counties
• Flexible work schedule to accommodate those we serve

We offer great benefits;

• Competitive Medical, Dental, & Vision
• Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee)
• Company paid Short Term Disability accrual (Full time employees)
• Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133%
• Great Personal Time Off (PTO) accruals
• Plus many more benefits

Pay for this position is $35,568.00.

Apply right now- It's easy and quick. Your resume will be

reviewed by the manager and you'll be updated promptly for possible next steps!

https://vimeo.com/344133081

_________________________________________________________________________________:Job Summary
Provides support in capturing fingerprints for potential sponsor and/or household member as part of the Office of Refugee Resettlement background check for release of minor into sponsor care. The position will also assist potential sponsor with filling out necessary documents, explain the family reunification process and provide local resources.
Duties and Responsibilities

• Coordinate with shelter case manager in scheduling fingerprint to accommodate sponsor’s date/time request.
• Create electronic file of fingerprint appointment and upload necessary documents in a case management system.
• Identify and maintain resource guide for local medical/mental health/education/legal resources to assist with social support for sponsor and minor.
• Complete an HHS/ACF/ORR background check for use of WEBS laptop and network.
• Comply with HHS Rules of Behavior for use of HHS Information and Resources, ORR Policy and Procedures and LIRS Safe Release Support Program Site Operations Manual.
• Maintain confidentiality and appropriately handle sensitive information in compliance with HIPAA standards.
• Complete required case documentation with Sponsor.
• Participate in program progress reporting as required by Samaritas and LIRS.

_________________________________________________________________________________:Job Qualifications
Education, Training, and Licensure/Certification

• Bachelor’s degree in social work, psychology, public health or community services preferred, or equivalent experience working with refugees or other vulnerable populations.

Experience

• A minimum of two years of experience in general office and customer service preferred.

Knowledge, Skills and Abilities

• Ability to speak, read and write fluently in both English and Spanish.
• Ability to work effectively in a cross-cultural context. Ability and willingness to work with refugees and other New Americans.
• Ability to demonstrate compassion and patience towards persons served. Basic understanding of refugee services.
• Ability to work constructively with staff and clients. Ability and willingness to work as part of a team in achieving common goals.
• Ability to work independently, establish priorities and exercise sound judgment to complex, sensitive and confidential situations.
• Strong public speaking skills. Ability to relate creatively to representatives of various companies, community organizations and governmental agencies.
• Ability to identify needs, interests, aptitudes, skills and problems, and refer clients to appropriate support services, agencies and programs.
• Basic knowledge of and ability to learn local employer community within specific geographic area.
• Knowledge of or ability to learn to utilize various computer programs including Excel spreadsheet and graphic programs.
• Proficiency with both Microsoft Office and Excel.

Additional Work Requirements

• Automobile travel required. Valid unrestricted driver’s license with good driving record and reliable personal transportation suitable for safely transporting clients required. Valid proof of automobile insurance required.
• Available to work a flexible schedule from time to time to meet the needs of clients, projects and the program.
• Ability to attend regional conferences out of state, satellite offices, job fairs, and off-site meetings in surrounding counties.

Physical and Mental Requirements

• Stands and moves about indoors and outdoors.
• Stoops, bends, twists, and frequently lifts supplies up to 25 lbs; hand-eye coordination; hand and finger dexterity.

_________________________________________________________________________________: At Samaritas, we ask you to join us - to “Be The Rock That Starts The Ripple”. A ripple of transformation in the individual lives of the 15,000 people we help each year, and a ripple of positive change throughout our community. Our team is growing at Samaritas! We are seeking more Rocks to join our team. We are always looking for additional employees who want to make a big impact and have a lot of fun doing so as part of an enthusiastic, collaborative team. We want you to be our rock!
We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.
For a Samaritas video preview please click on our video link: https://vimeo.com/344133081