Retail Supervisor

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Responsibilities include (but are not limited to):

• Fulfill manager-on-duty responsibilities when scheduled
• Assist in maintaining and administering operational expectations by following company policies and guidelines
• Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
• Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
• Maintain all company paperwork according to policies and standards
• Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
• Assist Store Manager in communicating company values and goals to the employees
• Manage inventory control and meet or exceed inventory goals
• Enforce company cash handling and other Loss Prevention policies and procedures
• Remain current on new industry products and trends; demonstrate knowledge of products
• Communicate ideas or issues with the Store Manager
• Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
• Model customer service for employees and promote sales whenever interacting with guests
• Walk the floor regularly for daily MOD responsibilities
• Motivate employees to increase sales, units per transaction and transaction size in day to day sales
• Communicate with Store Manager to ensure smooth business operations
• Ensure that all safety standards are being observed at all times
• Demonstrate and enforce company values and ethics

Qualifications:

• 1 year of retail experience, preferably within the outdoor industry
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Maintain a working knowledge of products and trends within the industry
• Proficient in Microsoft Office products; Word, Excel, Outlook
• Commitment to providing exceptional customer service to our guests
• Self-motivated with the ability to multi-task
• Ability to work a flexible schedule; including nights, holidays and weekends
• Previous experience with Retail POS
• Must be able to work in a high volume fast-paced retail location
• Supervisory experience – preferred
• Snowsports background
• HS Diploma or GED Equivalent

The budgeted range starts at $12.32 - $16.70. Actual pay will be adjusted based on experience.

The perks and benefits include

• Free ski passes for employees
• 401(k) retirement plan
• Accrued Sick Time
• Discount lift tickets for friends and family
• Free ski lessons
• Discounted lodging, food (including $5 meals), gear, and mountain shuttles
• Discounted bike haul & golf
• Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus…

• Critical Illness and Accident plans
• Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
• Free ski passes for dependents

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 293249