Retail Shop Specialist

Mohawk Mountain is a family mountain committed to high quality customer service especially in the Retail Shop. As a Retail Shop specialist, you provide customers advice and information on equipment and gear for skiing and snowboarding. Retail Shop specialists take pride in being fully knowledgeable of all the products and services the Mohawk Retail Shop provides. Retail shop staff are friendly, enthusiastic, and passionate about the snowsports and Mohawk Mountain.

Essential Duties and Responsibilities

• Be knowledgeable of all Mohawk Mountain practices to explain them to novice customers

• Cashiering duties, responsible for balancing drawer

• Utilize computerized systems to deliver fast and efficient service to customers

• Provide customers with information to make the best purchasing decision in items in the Retail Shop as well as other purchasing items.

• Provide customers with quality customer service experience.

• Provides communication with other staff, customers and Rental/Retail manager

• Able to go to all training sessions to learn about the Shop’s hard and soft goods

• Give information about Mohawk Mountain and where to direct Customers for more information

• Able to follow through on assigned projects and directions given by Manager and/or Supervisor

• Other duties as assigned

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, pregnancy, childbirth and related medical conditions, gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

• Must be at least 18 years of age.

• Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages.

• Problem solving skills & critical thinking skills

• Multi-tasking

• Calm demeanor

• Computer literate

• Cashiering experience a plus

• Be able to read, write and speak English.

• Perform simple arithmetic (add, subtract, multiply and divide).

• Have neat and legible handwriting.

Days, Nights and Weekend hours are available.

Special Considerations

• The ability to work holidays and weekend.

• Must be available October to March

• Experience skiing and/or snowboarding is valuable, but not required.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, pregnancy, childbirth and related medical conditions, gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.