Retail Sales Associate - Trolley Square, SLC
- Full-Time
- Salt Lake City, UT
- Black Diamond Retail, Inc
- Posted 3 years ago – Accepting applications
The Retail Associate’s primary responsibility is to maintain a positive and interactive customer experience by providing exceptional guest service as part of a cohesive team. This includes in-depth, practical product knowledge of climbing, skiing and mountaineering; the ability to communicate that knowledge in a fun and educational manner, and a passion for helping customers realize their full potential in the mountains.
The ideal candidate will represent Black Diamond with pride, productivity and professionalism while adhering to policies and remaining accountable at all times, working diligently to maintain the operational and merchandising standards of the company.
Some of our Benefits and Perks are:
- Paid Parental Leave*
- Paid Volunteer Days Off
- Clothing Allowance - look your best at work!
- Employee Field Testing Program
- Paid time off your first year: Paid vacation, Paid wellness leave, Eight paid holidays annually*
- 401k Plan with annual match
- Employee discounts on BD gear and apparel (really good discounts!)
- Free Ski Pass
Essential Duties:
- Assist customers with appropriate information, advice and service.
- Accurate entry of merchandise, payments and customer details in the Point of Sale (POS) system.
- Resolve issues involving customer relations and satisfaction.
- Fit customers properly for rental/demo equipment.
- Maintain store’s clean, organized appearance.
- Perform other duties as assigned.
- Restocking and managing back stock including lifting boxes of gear.
- waiting period applicable.
Education:
- Required: High School Diploma
Work Experience:
- Required: 6 months retail sales.
- Preferred: 1 year retail sales in an outdoor specialty store. Knowledge of Black Diamond Equipment gear and apparel is a plus.
Skills and general experience:
- Excellent customer relation skills, knowledge of POS systems, typing, merchandising, product knowledge, self-motivated, knowledge of and/or participation in climbing, back-country skiing and mountaineering.
Black Diamond is and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Black Diamond Equipment HR representative.