Retail Office Associate

Our Retail Office Associates are the cornerstones of Bob’s success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the “Bob’s Way” of delivering a world class customer experience. Retail Office Associates are computer savvy, have the ability to multi task, have strong interpersonal skills and are career minded team players that set the benchmark high for true customer service professionals.

Job Responsibilities

Enter customer orders into system accurately and completely
Process payment to proper accounts
Answer incoming calls and respond to customer queries in a timely and courteous manner
Schedule deliveries that are convenient for the customer’s and comply to company procedures
Maintain all open orders and courteously communicate status with customers
Responsible for security of cash and other legal tender and preparing daily deposits in accordance with Company policies and procedures.
Work daily reports according to Company requirements
Assist Office Manager when needed
Assist with café, showroom displays, tagging, and other tasks as needed to help maintain a customer friendly showroom in keeping with the standards of Bob’s Discount Furniture

Required Qualifications

Solid knowledge and competence on Microsoft Office Products
Excellent phone manner
Strong cash handling skills
Excellent verbal and listening skills
Strong interpersonal and human relations skills
Proven analytical and problem solving skills
Ability to use sound judgment and decision making
Good coordination skills

Job Types: Full-time, Part-time

Job Type: Full-time

Pay: From $12.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location:

• One location

Pay frequency:

• Every week

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Team Lead

Employees working per shift:

• 6 - 10

Typical start time:

• 10AM

Typical end time:

• 7PM

Company's website:

• mybobsjobs.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place