Restoration Project Administrator

Restoration 1 is a nationwide brand and industry leader in restoration. The Restoration 1 Greater Las Vegas, Henderson and North Las Vegas independently owned location(s) are recognized leaders within the Franchise and are the largest servicer of national accounts nationwide. Our mission is to provide an exceptional 5-star experience for every customer while delivering cutting edge mitigation and restoration quality work.

Our office is seeking a top-notch Project Administrator. We are looking for an experienced and self-directed candidate that responds optimistically to change and can take initiative while staying organized on multiple projects. The Project Administrator reports directly to the Managing Owner.

Responsibilities:

· Conducts the daily restoration production meetings. Collaborates with management, and field supervisors to ensure all projects are in administrative compliance, and meeting customer expectations.

· Schedules work flow with customers. Skillfully addresses customers questions regarding invoices, job progress and payments, while adhering to a five-star customer experience.

· Coordinates scheduling with vendors, tenants and subcontractors.

· Works as direct liaison with insurance adjusters, communicating updates on jobs, and scope of work.

· Oversees field technician’s workload schedules, and on call after hour technician rotations.

· Responsible for accurately maintaining all project records in detail. Manages work orders, COC’s, contracts, assignment of benefits, invoices and estimates within claims connect software.

· Conduct meeting with technicians to review OSHA trainings, HR protocols, employee recognition, new policies, and rollouts.

· Assists with collections. Works with management and provides excellent follow up and record keeping.

· Monitors project profit margins; provides monthly reporting on revenue and profit and loss.

· Manages TPA workflow for Lionbridge and Alacrity.

· Backs up incoming calls and takes on projects as needed.

Qualifications:

· Must have a minimum of 5 years’ experience in Restoration.

· Embraces a dynamic position and enjoys wearing many hats.

· Exceptional financial, analytical, and problem-solving skills.

· Strong knowledge of project management software.

· Demonstrates a hi level of organizational skills.

· Naturally detailed oriented and proficient in multi-tasking.

· Strong oral and written communication skills.

· Ability to exercise integrity and sensitivity when dealing confidential information.

Job Type: Full-time

Pay: $31,655.00 - $72,087.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Las Vegas, NV 89118: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Restoration: 5 years (Required)

Willingness to travel:

• 25% (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location