Restaurant Supervisor

  • Full-Time
  • Cleveland, OH
  • Concord Hospitality
  • Posted 3 years ago – Accepting applications
Job Description

Now Hiring: Restaurant Supervisor

We are looking for people that have a passion to serve others! Our dining and beverage outlet and our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions as well as service our internal guests with great F&B options! It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

We are currently seeking an experienced and energetic individual for the position of Bistro Supervisor to lead our exception team of passionate and committed associates! This position is primarily AM based but requires flexibility on a weekly basis to ensure we meet the demands of our guests and team members.

The ideal candidate must have experience in a supervisory type position within full service restaurants with knowledge of food and beverage cost and sequence of service. Micros experience a plus. Should possess hands on attitude with excellent communication and interpersonal skills.

Essential Functions

o Completely direct the operational efforts and strategies of the kitchen outlet.

o Supervises the kitchen and server staff members. Provides guidance, aid and counsel for all team members.

o Trains all associates in the kitchen how to perform their job duties to the best of their abilities

o Ensures proper food production techniques, plate presentation, display work are always performed to standards.

o Monitors and ensures that cleaning and sanitation practices are performed daily (we are clean freaks!).

o Develops schedules, evaluates personnel and provides daily development of team members.

o Keeps open verbal and written communication between all associates and departments.

o Writes and presents disciplinary action as needed.

o Provides associates with the tools and equipment they need to do their jobs.

o Takes immediate action on problems that are encountered in the kitchen or restaurant.

o Participates in weekly staff meetings, weekly BEO meetings with sales and performs monthly departmental team meetings.

o Conducts inventories, makes purchases and approves expenses for the department.

o Ensures all food served is of high quality, properly prepared according to recipe and is expedited in an efficient manner.

o Passionate to help in all areas of food service and as needed in other areas of the hotel operation.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

o Competitive Pay

o Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

o 401K Retirement Program with company contribution – FREE MONEY!

o Complimentary Hotel Room Night Program – Receive 7 free nights a year

o Group Life Insurance equal to your annual salary

o Voluntary Short and Long Term Disability Programs

o Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

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