Restaurant Server, Host

Monk’s Bar & Grill is a Wisconsin Badger themed sports bar that offers excellent food and drinks in an exciting atmosphere for customers and employees alike. We’re looking for talented, positive, hard working individuals to join our team.

Our Philosophy: Work hard – Earn Great Money – Have Fun!!!

Positions Available:

Hosts (Part/Full Time) - Weeknights/Weekends (4-9pm) $10-12 / hr + tips

Servers - $2.33 / hr + tips

Job Requirements and Responsibilities:

• Prepare room for dining by setting condiments, napkins, and utensils on tables as needed

• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

• Help guests select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the kitchen's specialties; answering food preparation questions

• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

• Transmit orders to bar and kitchen by recording guests' choices; identifying patrons' special dietary needs and special requests using Aloha POS

• Serve orders by picking up and delivering guests' choices from bar and kitchen; deliver accompaniments and condiments

• Respond to additional guest requirements by inquiring of needs; observing dining process

• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

• Conclude dining experience by acknowledging choice of restaurant; inviting guests to return

• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment; returning change or credit card and signature slip to guests

• Contribute to team effort by working with all members of staff in a positive manner

• Perform basic cleaning tasks as needed or directed by supervisor

• Fill in for absent staff as needed

• Assist with special events as needed

• Adhere to grooming and appearance standards consistently

• Promptly address customer service issues and refer customers to management when necessary

Qualifications:

• Previous serving experience preferred

• Excellent oral communication skills required

• Positive interpersonal skills required

• Must speak English fluently and be able to write in basic English

• Good telephone speaking and listening ability

Top skills & proficiencies:

• Knowledge of Food Service Regulations

• Lifting

• Verbal and Written Communication

• Flexibility

• Basic Math

• Customer Service

• Resolve Conflict

• Teamwork

• Persistence

• Selling to Customers Needs

• Thoroughness

• Professionalism

Job Types: Full-time, Part-time

Pay: $9.00 - $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No