Restaurant Manager

  • Full-Time
  • Jacksonville, FL
  • Restoration Hardware
  • Posted 3 years ago – Accepting applications
Job Description
RH is seeking an Associate Hospitality Leader with a demonstrated ability to support company leadership in the development and execution of business strategies to support our successful Hospitality platform. This includes performing regular front-of-house management duties to include training of hospitality associates, and providing world-class customer service to internal and external guests while taking great care of the equipment and facilities. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. YOUR RESPONSIBILITIES
  • Live Our Vision, Values and Beliefs every day
  • Assume full responsibility for every aspect of the guest experience, and lead all associates during shifts to do the same
  • Work in partnership with the rest of the Hospitality Leadership team to develop strategies to grow the business
  • Complete food and beverage knowledge for every product, and lead associates to achieve the same
  • Run pre-shift meetings: communicate key business updates, map and communicate station coverage plan, lead Values messages/exercises, create and conduct on-the-job associate training
  • Conduct hiring interviews, mentor, train, and conduct in-the-moment coaching to develop teams and deliver sales
  • Embrace change and deliver top results no matter the obstacle
  • Be accountable for financial audits and paperwork: till cash, bank deposits and change requests, daily balancing and tip tracking
OUR REQUIREMENTS
  • Minimum of 2 years management experience in hospitality industry
  • Ability to work independently and with all levels of leadership in a fast-paced environment
  • Strong ability to lead a team and own accountability for specific revenue goals
  • Excellent written and verbal communication skills with notable attention to detail
  • Team player with enthusiastic outlook and creative mind
  • Strong decision-making abilities
OUR PHYSICAL REQUIREMENTS
  • Must be able to lift up to 50 pounds
  • Must be able to work standing and walking for extended periods of time

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