Restaurant Associate/Cashier/Host(ess)

Hotel:
Tampa Embassy Suites

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.

Work Performed:

The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments:

• Schedule dining reservations and arrange parties or special services;???

• Ensure prompt and courteous service to guests;?

• Answer telephone calls and process phone orders;

• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;?

• Take food and beverage orders, relay orders to kitchen, and serve food to guests;?

• Coordinate amenity delivery request in connection with the kitchen department;?

• Monitors tables in assigned section ensuring all guests are served;

• Address guest complaints;??

• Collect and process guest payments;??

• Totals receipts at end of shift to verify sales and clear cash register;??

• Ensures tips are reported properly for tax processing;

• Clear dirty table settings and prepare?table?for resetting;??

• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;

• Inspect dining room serving stations for neatness and cleanliness;?

• Assist?service?staff as necessary to service guests in a timely manner;

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and

• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Six months of previous customer service, restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training?certified?or become certified within first 60 days of employment. ?

Alcohol Awareness certified?or become certified within first 60 days of employment ?

Preferred Technology:

Previous experience with Micros operating system

Physical:

Able to lift a minimum of 50lbs

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to?work day, early morning, evening, night, weekend and holiday shifts

Job Type: Full-time

Pay: $10.50 - $11.03 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Physical Setting:

• Casual dining restaurant
• Fast casual restaurant

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Tampa, FL 33612: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location