Residential Aide
- Full-Time
- Jamaica, NY
- Breaking Ground
- Posted 2 years ago – Accepting applications
Job Description
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Residential Aide will assist in ensuring effective service delivery at the Queens Drop-In Center. The Residential Aide will provide staff support in the drop-in center, and maintain program stability by providing support, assistance, and monitoring of the premises. The Residential Aide will be expected to engage with individuals experiencing homelessness as well as with Drop-In and Outreach staff.
This position's hours are 4:00pm - 12:00am and has a 35-hour work week.
ESSENTIAL DUTIES
Apply to this Job
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Residential Aide will assist in ensuring effective service delivery at the Queens Drop-In Center. The Residential Aide will provide staff support in the drop-in center, and maintain program stability by providing support, assistance, and monitoring of the premises. The Residential Aide will be expected to engage with individuals experiencing homelessness as well as with Drop-In and Outreach staff.
This position's hours are 4:00pm - 12:00am and has a 35-hour work week.
ESSENTIAL DUTIES
- Monitor the drop-in area and provide resources to clients and maintain a welcoming, safe, stable environment for clients
- Make hourly rounds within and outside the facility to ensure safety and security
- Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
- Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Circulate among residents, visitors, or employees to preserve order and protect property
- Complete intakes, and property searches as needed, distribute mail
- Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
- Screen residents and visitors and packages to prevent passage of prohibited articles into residence
- Use company vehicle to transport clients to and from appointments in the community and as directed by program management
- Provide relief support for 311 operations
- Facilitate onsite laundry and shower resources for clients
- Perform other related duties as assigned
- Two to four years of related experience
- Proficiency with Microsoft Office Suite
- High School Diploma or General Education Degree (GED), Associates degree preferred
- CPR and First Aid certifications a plus
- Preferred: Valid NY license with driving record that is in good standing
- Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus