Research Manager, Digital Transformation Professional Services

OverviewIDC is seeking a Research Manager to lead the Digital Transformation agenda for the Professional Services group. The Research Manager will spearhead research into the dynamic and fast-growing Digital Transformation services market. IDC defines digital transformation as the application cloud, business analytics, enterprise mobile and social-related technologies to fundamentally improve all aspects of society. This includes the transformation of decision-making with technology. Professional services include business and IT consulting, systems integration, networking consulting and integration as well as custom application development.

The Research Manager will manage a research topic that develops cutting-edge qualitative and quantitative research for IDC's diverse base of clients and be a subject-matter expert on related advisory services. This role will be responsible for developing thought leadership around emerging service opportunities. The role will also be responsible for understanding the needs and requirements of the buyers and suppliers of digital transformation professional services, tracking and evaluating key providers, and identifying trends, segmentations and developing spending forecasts for digital transformation. The role will have significant interaction with the senior leadership of leading business and IT service providers as well as their customers.

Why IDC?

IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC was recognized by the Institute of Industry Analyst Relations (IIAR) as the 2021 Analyst Firm of the Year for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!

Responsibilities

• Develop, publish and present innovative, insightful and actionable research. This includes writing well-researched and concise reports, generating forecasts, and presenting findings to providers and clients of digital transformation professional services
• Participate in survey design and analysis: develop, execute and publish relevant, insightful and actionable buyer-focused surveys
• Develop and maintain quantitative data models for historical and forecast data
• Participate in sales and marketing activities to secure new clients for the program
• Assist IDC Sales in the annual process of subscription renewals for existing clients
• Assist IDC Custom Solutions in the development of proposals for customized research consulting projects
• Participate in the annual process to identify new research offerings
• Provide first-class customer support and advisory services: offer timely and actionable insights and ongoing customer service
• Work closely with other IDC analysts to collect, analyze, and report observed trends, vendor revenue and market segmentation
• Collaborate with IDC analysts outside the Worldwide Services Team and publish cross-domain research initiatives such as the Future of Digital Innovation, which is part of IDC's Future Enterprise research

Qualifications

• Bachelor's Degree is required. Master's Degree is preferred. Highly relevant industry expertise will also be considered in lieu of these requirements
• 5-7 years experience working in or covering the Digital Transformation Professional Services industry as an analyst, marketer, product manager, or other relevant role
• Extremely strong quantitative skills particularly in market modeling and forecasting highly desired
• Excellent communication, presentation, writing and analytical skills
• Strong proficiency in Microsoft suite of products is a must
• Proven record of multi-tasking, with a demonstrated ability of working under pressure with competing deadlines
• This role may require occasional domestic or international travel to client sites once business travel resumes more fully
• Location is IDC's Needham, MA headquarters, or an approved remote location. Hybrid work scenarios encouraged as well

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Requests for reasonable accommodation based on disability or religion will be considered on an individual basis.
About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,200 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.