Repossession Coordinator

Summary

The Repossession Coordinator is responsible for all functions related to the repossession of United Auto Credit collateral, including maintenance of the location and operational status of GPS/Starter Interrupt devices installed in vehicles financed by United Auto Credit. All position responsibilities are to be completed in compliance with United Auto Credit policies and procedures as well as all federal, state and local regulations.

Essential Duties and Responsibilities

Primary responsibilities include, but are not limited to the following:

• Entry and transmission of approved field chase assignments into specified vendor websites.
• Monitor and document field chase results on applicable accounts in Shaw Collections system.
• Monitor accounts assigned to license plate recognition vendors, and cancel assignments as payments are received.
• Administer “Ping” requests for GPS/Starter Interrupt devices, and document results on applicable accounts in Shaw Collections system.
• Enable and Disable GPS/Starter Interrupt devices with appropriate documented approval authority.
• Timely documentation of repossessions including:
  • Entry of repossession date and fees in Shaw Collections system.
  • Transmit notification of repossession via the Repo Notification System (RNS)
  • Update account status codes as required in Shaw Collections system.
• Perform other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Conceptual Thinking: Generates creative solutions. Translates concepts and information into images. Applies design principles. Uses feedback to modify designs. Demonstrates attention to detail
• Interpersonal: Focuses on solving problems, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others’ ideas and tries new things.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exercise good judgment with demonstrated problem solving and strong decision- making skills.
• Ability to work in an accurate, detail-oriented and highly productive manner.
• Ability to present a professional image and demeanor to internal and external customers.
• Ability to communicate effectively both orally and in writing with internal and external customers.
• Consistent attention to detail and organizational skills demonstrated by professional follow-through.

Education/Experience

High school diploma or equivalent

Supervisory Responsibility

This position has no supervisory responsibilities.

Language Ability

• Ability to clearly and effectively communicate in person, in writing and by telephone.
• Bi-lingual in Spanish is a plus.

Computer Skills

Experienced in Microsoft Office applications such as Word and Excel and Internet applications

Certificates and Licenses

None Required

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to walk.