Repair Technician I

General Function:

The Repair Technician 1 position is responsible for repairing and cleaning product within company standards; assist team members with repairs when needed; assist with training of other technicians when needed; and assist engineers with repair documentation.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Assist with the reconfiguration or reconditioning of equipment
• Perform scripted test procedures to isolate failure to a sub-assembly and/or component level
• Successfully replace failed sub-assembly or part(s) to bring failed device to working order
• Perform scripted repair procedure to repair and functionally test part or product
• Troubleshooting and repair of failed product or parts in bench repair environment
• Assist Repair technicians/Engineers/Technical Services as required
• Assist in training other bench repair technicians on repair procedures
• Utilize Technical Services and/or Engineering as necessary for support to develop test and repair processes
• Maintain constant adherence to inventory control practices and procedures

Supervisory Responsibilities:

None

Hiring in the following location(s):

Hebron, KY

Position Type

Reg. Full-time Benefitted

Requirements

Minimum Knowledge, Skills and Abilities required:

• AS degree in Computer Information Technology or equivalent experience
• Appropriate Certification (A+ or better) and additional education preferred
• Prior experience working with retail store systems technology systems, and hardware preferred
• Demonstrated proficiency with basic PC use.
• Knowledge of troubleshooting and repair concepts for analog and digital circuits.
• Proficiency working with testing equipment including Digital Multi-meters.
• Knowledge of troubleshooting concepts of PC based and/or POS based computer hardware.
• Ability to isolate failures within and complete rework of electronic circuits.
• Good written and verbal communication skills.
• Ability to perform within company quality standards.
• Ability to complete pre-defined testing and repair procedures.
• Ability to learn and perform both through hole and surface mount soldering repairs required. Pre-existing soldering experience preferred
• Basic understanding of Microsoft Office (Word/Excel/Outlook).
• Ability to work within a team environment.
• Ability to support a wide ranging variety of computer/electronic hardware.
• Comfortable working with live high power electronics.
• Pass a criminal background check and drug screening prior to hire.

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Must be able to be on feet for extended periods of time.
• Must be able to lift fifty pounds.

Mental Demands

• Must be able to perform job duties energetically and with enthusiasm.

General office environment

• Maintain a safe and clean work area.
• Follow all safety and security rules.
• Ensure that client work space is maintained and safe at all times.