Rental Technician II

Essential Duties/Responsibilities

• Excellent time management and strong organizational skills.
• The ability to lead and direct a team.
• The ability to create, maintain and manage a schedule within the budgeted payroll.
• Inventory control and ordering of supplies within the given budget.
• The ability to report out on various daily, weekly and monthly metrics.
• The ability and willingness to pitch in wherever and whenever needed to make sure our guests are being accommodated in a timely, efficient and friendly manner.
• A willingness to work most weekends, peak hours and holidays.
• Ensure all ASTM testing/standards are being performed and met.

Other Responsibilities

• Generate sales, demonstrate and maintain a professional standard of guest service
• Assist the Rental Shop Supervisor in maintaining an enthusiastic and professional standard of guest service
• Provide training resources for employees in POS, product knowledge, guest service, and sales
• Administer company policies and guidelines
• Communicate company values and goals to the employees
• Monitor and control a daily payroll budget
• Maintain merchandising and cleanliness standards
• Manage inventory control and meet or exceed inventory goals
• Enforce company cash handling and other Loss Prevention policies and procedures
• Recruit and assist in maintaining a quality core staff
• Remain current on new industry products and trends; demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Maintain all company paperwork according to policies and standards
• Supervise and schedule employees

Knowledge, Skills, Abilities:

• 2-3 years experience in retail, rental preferred.
• High School diploma, or equivalent, required.
• Proficient in Google Suite applications.
• Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multitask.
• Familiarity with rental and retail POS system - preferred
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Must have current and up to date certifications.

Physical Demands And Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Ability to stand for long periods of time

While performing the duties of this job, the employee may be required to navigate winter road conditions.

The noise level in the work environment is usually moderate. This is a NON-SKIING position.