Rental Cashier - Winter Seasonal - Full & Part Time

About Squaw Valley | Alpine Meadows

Squaw Valley Alpine Meadows is an internationally renowned mountain resort in North Lake Tahoe, California and proud host of the 1960 Olympic Winter Games. The resort spans 6,000 skiable acres across two mountains, with stunning views of Lake Tahoe and the Sierra Nevada. Skiers and riders of all ability levels are welcomed by over 65 percent beginner and intermediate terrain, while legendary steeps, towering cliffs and heart-pumping chutes continue to be ground zero for boundary breaking skiing and riding. The resort features slopeside lodging at The Village at Squaw Valley®, which bustles year-round with nonstop events and over 50 bars, restaurants and boutiques. With an annual average of 450 inches of snowfall and 300 sunny California days, Squaw Valley Alpine Meadows is known as the Spring Skiing Capital™ and provides the longest ski and snowboard season in Lake Tahoe. Squaw Valley Alpine Meadows is on the Ikon Pass, the new standard in season passes, which grants access to 44 iconic destinations across five continents. Ahead of the 2020-21 ski season, Squaw Valley Alpine Meadows announced its commitment to change the resort name, removing the word “squaw,” which is widely considered offensive. The resort has begun work on determining a new name, which will be unveiled in 2021. Visit the Squaw Valley Alpine Meadows website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook and Vimeo.

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 14 iconic resorts including Squaw Valley, Alpine Meadows, Mammoth Mountain, Steamboat, Solitude and more!
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Squaw and Alpine
• 30% discount at Squaw Valley operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 18 years of age.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Provide all customers and employees with top quality customer service in all situations at all times

• Promptly acknowledge and greet every guest that enters the store

• Accurately and efficiently ring up customer sales

• Must balance at end of shift, responsible for safe and accurate cash handling.

• Maintain a tidy and organized cashier area.

• Demonstrate expertise in product features and benefits of all retail items and rental fleet in the store

• Determine guest needs by asking open ended questions and choosing the best equipment for them

• Ensure all rental contracts are accurately completed

• Explain in detail to the guest the operation and safety features of their rental equipment

• Understand and show proficiency in the RTP POS system

• Check that the proper equipment is returned, check for damage

• Ensure the guest is satisfied with their rental experience and thank them for their business when they are leaving the store

• Maintain cleanliness standards of shop and proper storage of equipment

Competencies and Job Requirements:

• Effective communication skills, oral & written

• Strong sense of customer service & safety awareness

• Able to understand and follow verbal and written instructions.

• Have a neat & clean appearance in compliance with the company grooming standards

• Punctual, able to report at scheduled start time

• Work well as part of a team.

• Able to work in a fast paced environment while maintaining a high level of accuracy and courtesy.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 100% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will occasionally be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: POS system, skis, boots, bindings, ski tuning equipment, hand tools

• One to three months customer service or related experience and/or training; or equivalent combination of education and experience

• Experience with a POS system
• Trained and knowledgeable of ski/snowboard equipment, binding and boot function and use.
• Basic knowledge of hand tools.

• High School or better