REGISTERED NURSE / TELEPHONIC SERVICES NURSE - UW NEIGHBORHOOD CLINICS - NORTHGATE (PER DIEM, DAYS)

Notes: This position is temporary and can be renewed each year. To view the UW definition of temporary, click here.

A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

UW Neighborhood Clinics (UWNC) is a network of community-based clinics throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. The clinics are consistently recognized for high quality standards by the Accreditation Association of Ambulatory Health Care and the National Committee for Quality Assurance Patient-Centered Medical Home Program.

Compassion. Innovation. Excellence. Become part of our team, and join our mission to make life healthier for everyone in our community.

UWNC - AMBULATORY NURSING has an outstanding opportunity for a per diem (0%, variable hours per week), day shift, TELEPHONIC SERVICES NURSE (job profile: Registered Nurse 2) to join our Northgate location. The Telephonic Service Nurse will be responsible for triaging incoming calls for patients, assessing needs, giving appropriate clinical options, and facilitating requests to primary care providers, specialists, health care facilities and community resources. The Telephonic Service Nurse will also be responsible for the coordination of complex medical care, particularly for the anticoagulation service patients.

SCHEDULE:
The Telephonic Services Nurse will work at our Northgate Office, variable hours per week, day shift only. This position has the potential to work from home after working successfully and independently for 4-6 months.

RESPONSIBILITIES
Telephone Triage

Performs telephone triage and provides health information using approved protocols and materials.

Documents nursing process reflective of data collection, assessment, triage disposition, and plan of care.

Conducts thorough and sound nursing assessments of caller’s presenting symptoms.

Develops implements and evaluates a plan of care for each caller’s presenting symptoms.

Applies nursing process to identify and prioritize healthcare triage interventions that are appropriate and accurate, effective and reduces the risk of adverse outcomes.

Documents all call inquiries according to policy and procedure.

Provides transitional care services to patients with moderate or high-complexity medical decision making during transitions in care from an inpatient hospital to an outpatient setting (skilled nursing facility, assisted living, home, etc).

Anticoagulation Services

Provides patient care and telephonic management for anticoagulation therapy patients at UWNC.

Evaluates INR responses, identifies risk factors, and facilitates brief interruptions in therapy across various disciplines and venues

Collaborates with UWNC Providers to ensure appropriate and safe anticoagulation therapy management.

Coordinates care with internal and external resources, i.e. physicians, home care agencies, nursing homes.

Assists in the development of systems and processes to promote quality and manage operational costs.

REQUIREMENTS:

Anticoagulation Management Certification required within 6 months of hire.

3 years of nursing experience

LEGAL REQUIREMENTS:

Current license to practice as a registered nurse in the State of Washington

DESIRED QUALIFICATIONS:

Previous nursing experience, preferably in care management, telephonic triage, or anticoagulation management

Bachelor’s degree in nursing (BSN)

Ambulatory Nurse certification


UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.