Regional Medical Office Manager

At LifeStance Health, we strive to help individuals, families, and communities with their behavioral health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our corporate team!

LIFESTANCE OVERVIEW
LifeStance is a national provider of behavioral healthcare services with operations across the country. We are focused on providing evidence-based, medically driven care for children, adolescents, and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person and through its digital health telemedicine offering.
At LifeStance, patient care is paramount – the driving force in everything we do. LifeStance is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to the utilization of data to individually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals. This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care.
As part of this approach, LifeStance seeks to identify and recruit up-and-coming talent who are eager to join a growth-stage company and work closely with an experienced team dedicated to providing the highest quality of care and compassion to individuals with mental health issues.
ROLE OVERVIEW

LifeStance Health is currently searching for a professional, compassionate, and knowledgeable individual to fill the position of Office Manager. The Office Manager will be responsible for the overall operations, development and success of our psychiatric practice. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, Physicians and staff. If you have experience in a management role at a medium-sized psychiatric practice, we encourage you to apply for this position.
This position will have oversight of our regional practices in Seattle and Tacoma.
RESPONSIBILITIES

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  Coordinate and oversee administrative duties in the office, ensure that the office operates efficiently and smoothly.

o Check-in/Check-out of patients. o Works with scheduling patients on a daily basis. o Answer phones. o Provide general support to patients. o Analyze and monitor internal processes.

• Supervise, mentor, train, and coach office staff and delegate assignments, as necessary.

o Evaluate and manage staff performance o Interview and hire new staff o Training new staff members o Monitor and approve time cards and track licensure requirements for staff

• Manage and maintain office equipment, office supply needs, and other inventory needs.
• Conduct regular staff meetings and annual performance evaluations for the administrative team.
• Responsible for developing and implementing office policies by setting up procedures and guidelines.
• Prepare operational reports and schedules including review of accounts receivable reports on a monthly basis and managing daily staffing to ensure optimal operation.

SKILLS & EXPERIENCE

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  3+ years’ experience in medical office management
• Working knowledge of medical terminology
• Medical office billing experience is an asset
• Proficiency with EMR systems and software applications, including Microsoft Office Suite
• Must have exceptional attention to detail
• Excellent communication and organizational skills
• Ability to collaborate in a team environment
• Qualified candidates must be legally authorized to be employed in the United States
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
• LifeStance Health is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

About LifeStance HealthLifeStance is a national provider of behavioral healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its 400+ clinics nationwide and through its digital health telemedicine offering. At LifeStance, patient care is paramount – the driving force in everything we do. LifeStance is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to utilization of data to individually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals. This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care.
LifeStance employs 4,000+ psychiatrists, psychologists, nurse practitioners, and licensed therapists to provide comprehensive mental health treatment services for patients of all ages. Every LifeStance team member is dedicated to providing the utmost in compassionate care and treatment to serve the specific needs and concerns of each individual patient. To learn more, please visit www.LifeStance.com.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.