REDS (Regulatory External Data Services) / CCB Issue Management - Associate

Organization Description

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

Employer Description

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.

Equal Opportunity Employer/Disability/Veterans

REDS (Regulatory External Data Services) / CCB Issue Management - Associate

Job Description

REDS (Regulatory External Data Services) currently has an opportunity for an associate position that offers complex duties and diversified responsibilities. This position is primarily responsible for gathering, interpreting and managing issues related to reporting requirements for the CCAR FR Y-14M (Schedules A,B & C) and contributing to building robust control framework for the FR Y-14M. This individual must be able to clearly interpret and communicate information related to the issues and data reported within the schedules. The associate is expected to understand the Home Lending business in order to effectively evaluate, track and appropriately report the issues related to the FR Y-14M report submission. This individual will build meaningful and productive relationships with our partners in Risk, IT, Home Lending Operations, Controls, Audit etc. It is anticipated that the associate will streamline current processes while developing a creative method of competing duties. Experience or desire to learn Alteryx, Tableau and Python are favorable for current Issue Management reporting.

Specific Responsibilities

• Responsible for the overall administrative and strategic issue management process
• Gather, interpret, and manage issues related to reporting requirements for the FR Y-14M (Schedules A, B & C)
• Aid in prioritization of issues for the Data Analytics team
• Assist Data Analytics team with issue analysis
• Responsible for the overall administrative and strategic issue management process
• Collaborate with other teams (Servicing, CCB Data Management, IT, QA & Risk etc.) to identify data issues and improve data quality for the FR Y-14M
• Clearly interpret and communicate information related to the FR Y-14M issues
• Responsible for creating detailed documentation
• Prepare various reporting metrics for inclusion in presentations to Executive Steering Committee and Management

Qualifications:

• Bachelor's degree in Accounting, Finance or related discipline
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is required
• Knowledge with JIRA, TOAD/SQL is required
• Experience working in an environment that requires attention to detail with adherence to strict rules and standards
• Strong oral and written communication skills
• Strong analytical and problem solving skills
• Experience presenting to senior management
• Must be a detail-oriented self-starter who possesses excellent research abilities along with strong organizational, teamwork and time management skills
• Ability to pivot quickly to meet changing priorities and deadlines

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans