Recreation Supervisor, Spanish Peaks Mountain Club (W21/22)

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility and respect. Managed by Montage International, Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 40 miles away from Bozeman, Belgrade, and West Yellowstone, MT.

SUMMARY

The Recreation Supervisor will be responsible for creating personalized guest interactions in the SPMC Recreation Department, ensure the accuracy of the equipment rental process, be competent in all budgetary financials, oversee arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping.

ESSENTIAL FUNCTIONS

• Responsible for scheduling associates
• Overseeing department cleanliness and department organization
• Ensuring all standards are met
• Competent handling guest complaints in a professional manner.
• This person will be able to train Associates.
• They will be a primary resource regarding local mountain conditions, weather, trails, lift access points, and dining options on property and around the mountain.

QUALIFICATIONS

• College Degree or educational equivalent preferred
• 2 years of managerial experience
• Luxury hospitality experience is a plus
• Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
• Must be organized
• Strong verbal communication skills-ability to communicate effectively with guests and vendors
• Must be able to pass all binding indemnification test from all ski manufacturers in skier services
• Have a vast array of knowledge about recreational activities applicable to the area.

PHYSICAL REQUIREMENTS

Work tasks are performed indoors and outdoors. There is no effective protection from weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs frequently. Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks

In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.