Records Clerk

EMPLOYER: City of Sandy Springs

DEPARTMENT: Sandy Springs Police

JOB TITLE: Records Clerk

JOB TYPE: Full-Time

REPORTS TO: Records Supervisor

FLSA: Non-Exempt

SALARY: $49,126.90

SUPERVISES: N/A

GENERAL DESCRIPTION:

This position performs responsible clerical functions under the direct supervision of the Records Supervisor. The position is responsible for retrieving police reports; processing citations; assist with criminal background checks, the Georgia Open Records Act; dispersing information to police personnel and citizens; and entering and retrieving information on the in-house computer system. This position involves working closely with various units and divisions in the City to support the administrative, investigative, and operational functions of the department.

SCHEDULE:

The Unit schedule is currently 8-hour days, Monday through Friday. The Unit works a staggered schedule with shifts assigned by seniority. Employees must be willing and available to work nights, holidays, and weekends as necessary to support department operations.

BENEFITS:

• Medical – Point of Service Plan

• Health Savings Account

• 
  Holiday Leave Time – 10 days per year

• Life Insurance (4x yearly salary)

• 
  Retirement Savings Options2

• Flexible Spending Accounts

• 
  Tuition Reimbursement – Up to $5250/YR

• Dental/Vision

• 
  Supplemental Life Insurance

• AFLAC

2Full-time city employees receive a contribution of 12% of their annual salary into a 401(a) from the City of Sandy Springs beginning the first month after 90 days of employment.

2In addition to the City contributions to the 401(a), you can contribute into the 457(b) plan up to the Federal limit. The City will provide you a matching contribution of up to 5% of your salary that you defer into this plan. City contributions will be made to your 401(a). City contributions are fully vested after 5 years of employment.

RESPONSIBILITIES AND DUTIES INCLUDE:

• Provide administrative support to ensure efficient operation of the Sandy Springs Police Department.
• Resolve customers’ concerns and answer customers’ questions to your best ability.
• Maintain a positive attitude and calmly respond to customers’ complaints.
• Ability to work courteously and tactfully with customers and colleagues.
• Use multiple local and national computer databases and SSPD’s records management system to perform their daily duties.
• Prepare and maintain files, logs, and records.
• Handle confidential information, including personnel paperwork and correspondence; ensure adherence to confidentiality and all local, state, and federal laws regarding records and records management.
• Respond to incoming calls and emails; accept and relay messages; forward calls; answer questions; provide information; respond to customer concerns, complaints, and requests; receive service requests.
• Work closely with state and local law enforcement agencies to make sure records are validated and case files are complete and received for presentation to prosecutors.
• Respond to open records requests.
• Prepare invoices for open records and criminal history records requests and intake those funds.
• Enter information into the computer; read and process reports; use the computer to check and correct information.
• Obtain, review, and disseminate data.
• Review officer reports and code reports according to NIBRS requirements.
• Process Criminal Histories by operating LiveScan fingerprint machine and GCIC/ NCIC system.
• Ensure identity verification, accuracy of entries into the computerized system and capture of fingerprints.
• Perform other related duties as assigned.

BASIC QUALIFICATIONS:

• High school diploma or GED and a minimum of three years’ experience in a clerical or customer service position, preferably in a police environment.
• Must be a U. S. Citizen or have the ability to produce documentation to establish legal ability to work in the United States.
• Possession of a valid Georgia driver’s license and good driving history
• Ability to pass the Georgia Crime Information Center certification test
• Ability to understand and follow detailed oral and written instructions
• Knowledge of appropriate software including Microsoft Word, Excel, and Outlook, Microsoft PowerPoint, and Adobe Acrobat
• Ability to maintain organized and accurate record, file and/or other materials

PREFERRED QUALIFICATIONS:

• Associate degree in Business, Office Technology, or a related area from an accredited college
• Five (5) years law enforcement/administrative experience
• Knowledge of Georgia Open Records Act or FOIA requests.
• Specialized training and course work related to the conduct of Law Enforcement or Municipal Court operations.
• GCIC operator certification
• Notary Public designation or ability to obtain

APPLICATION INSTRUCTIONS:

Visit our Career Center website to begin the application process.

Applicants that pass the interview process must successfully pass the Police Department’s Comprehensive Background Check (including but not limited to) a physical examination, drug screening, polygraph, etc.

The position is available to be filled immediately. The start date will be dependent on the successful completion of the above requirements.