Receptionist/Office Assistant

The Receptionist / Office Assistant is the lead person engaging with visitors to HOPES Center, a non-profit organization that serves people experiencing homelessness in Racine, Wisconsin. The Receptionist / Office Assistant oversees the lobby area, where visitors can come in to access information on housing and homeless services, meet with a case manager, use a phone or computer, obtain their mail if they use HOPES as their mailing address, or just relax and have some coffee or tea.

The opening is for Monday, Thursday and Friday, 8:00 a.m. to 2:30 p.m. and the main position responsibilities include:

1. Receiving and Assisting Office Visitors

- Determine assistance needed

- Direct to Available Staff, Make Appointment or Take Message

- Assist with Photocopies, Faxes, Access to Computers and Phone, etc.

- Look up information on computer

- Provide mail to visitors who receive their mail at HOPES Center

2. Receiving Calls

- Provide basic information on services

- Takes messages and make appointments

3. Receiving In-Kind Donations

- Receive in-kind donations of supplies and have them placed in appropriate location

- Obtain donor information

4. Mail Service

- Receive mail from mail carriers

- Sort mail into appropriate mail slots

5. Monitoring the Lobby / Reception

- Assist visitors with access to restrooms, water, coffee, etc.

- Provide visitors with items for coffee service as needed

- Remind visitors to help maintain a respectful atmosphere in the office

6. Assist in Closing

- Ensure exterior doors are locked

- Ensure phone is set on voice mail

- Assist staff with light cleaning / sanitizing and preparations for the next day.

Job Type: Part-time

Pay: From $13.00 per hour

COVID-19 considerations:
None currently. Face Coverings optional.

Ability to commute/relocate:

• Racine, WI 53403: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: One location