Receptionist/COVID Screener

Primary City/State:

Sterling, Colorado

Department Name:

Sterling HC PCP RHC

Work Shift:

Day

Job Category:

Administrative Services

Primary Location Starting Range:

$12.40/hr - $15.50/hr

In accordance with Colorado’s EPEWA Equal Pay Transparency Rules.

Find your path in health care. Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen. Apply today.

The Primary Care Clinic at Sterling Regional MedCenter is staffed by physicians and nurse practitioners specializing in family medicine and internal medicine. You will join a team that is heavily immersed in the Sterling community and are passionate about providing the best care possible.

In this role you will be the first point of contact for individuals coming into the clinic. You will be responsible for screening patients and visitors for COVID symptoms, including taking temperatures. You will have the opportunity to work additional tasks as assigned as well.

This is a temporary position that will work through the pandemic.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Loveland, Colo. and Torrington, Wyo., to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.

CORE FUNCTIONS
1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.

2. Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.

3. In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.

4. May answer phones, transfer calls , take messages, and relay messages and information as needed.

5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.

6. Performs functions within established parameters. Customers include patients, families, and the community at large.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must have good interpersonal communication and display compassion in stressful situations.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.