Receptionist

Pecheles Automotive seeks an experienced Receptionist with excellent customer service skills and a winning attitude to join our team! This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. Previous experience with a multi-line phone system required.

In 1965, the Pecheles family opened Pecheles Automotive’s doors with a passion for quality cars and quality customer service. Knowing that every car shopper’s journey is unique, the first-generation Pecheles team set out to build a dealership that provided the most professional service and staff in East North Carolina. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Pecheles Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical and Dental, including Teladoc
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Long term job security
• Discounts on products and services
• Closed Sundays

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Greet customers and visitors and assist them appropriately
• Oversee outgoing mail
• Update customer information in computer systems
• File invoices, repair orders, and other records
• Support the Main Office and Accounting Team with a variety of administrative tasks

Qualifications

• Experience with Microsoft Office suite is a plus
• Willingness to cover/substitute additional shifts, including Saturdays
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• High School diploma or equivalent
• Clean driving record
• Willing to submit to a pre-employment background check and drug screen