Receptionist

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

This position provides administrative support to the Associate Experience Network and reception responsibilities for Rich Products. To bring the Rich Experience to life!

• Receive, screen and direct visitors, sales personnel, suppliers, contractors and applicants
• Process each visitor through security process
• Provide company information to visitors upon request
• Receive and forward items delivered to reception desk
• Control access to company offices; screen outside visitors and contact security for assistance in removing unauthorized individuals from premises
• Receive, screen and route phone calls to appropriate WHQ associates, requiring a broad knowledge of departments and individual functions
• Take messages, as needed
• Assure calls are answered promptly and pleasantly to maintain customer goodwill
• Ensure switchboard is in working order and report any hardware problems to appropriate individuals
• Monitor use of outside lines by noting patterns or problems
• Train relief personnel in switchboard operation and all emergency procedures
• Answer inquiries about RPC and provide callers with address and directions
• Provide operator assistance for outgoing calls
• Process Parking permits and Maintain permit information as needed
• Typing and other clerical duties as assigned
• Ensure reception area is kept to professional standard at all times
• Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives
• UPS Weekly Billing Report & Invoices
• Ordering Supplies

• Associates degree with 3+ years of administrative support experience or High School diploma with 5+ years of administrative support experience including experience as a receptionist
• Advanced knowledge of telephone and related systems
• Strong organizational, coordination and multi-tasking skills
• Excellent communication skills
• Possess a high level of interpersonal skills to facilitate interaction with a wide variety of personalities
• Ability to work in team environment
• Ability to work independently and proactively
• Ability to work with confidential information
• Ability to maintain professional image
• Self-starter, resourceful and willing to take on responsibility

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.