Reception Associate

EXOS is a leader in the field of human performance, a category it created more than 20 years ago. For two decades we’ve stood side by side with the very best, coaching individuals, teams, and communities to higher levels of performance. And we’ve done it all by pioneering and leveraging sports science and proprietary tools across mindset, nutrition, movement, and recovery. Today, EXOS employs more than 4,000 people in over 400 locations worldwide. With award-winning facilities, sports medicine clinics, technology, and services, EXOS connects people to the solutions they need. We provide comprehensive game plans, regardless of skill and sport, based on time-tested fundamentals and research in order to help people take control of their health and performance. EXOS is trusted by hundreds of clients including leaders in business, technology, health, community organizations, and world champions in sports. Now we’re leaning into our rich heritage to move the brand forward. In 2020, EXOS founder and president Mark Verstegen brought on industry vet Sarah Robb O’Hagan as CEO to lead the company into its next chapter. Culturally, we promote and reward humility, one team and tenacity as some of our core values and we are committed to cultivating an inclusive work environment where all of our team members feel empowered to grow and bring their whole selves every day. We celebrate the diverse voices and perspectives of our team members, knowing that diversity of age, race, ethnicity, gender identity, sexual orientation, veteran status and national origin, among other social identities, drive innovation, belonging and fuel our work. Job Summary: Job Description: Responsibilities We're seeking a Receptionist to join our team. As a Receptionist you will:

• Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
• Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
• Coordinate with Manager to ensure accurate payroll
• Assist and provide information for financial tracking reports
• Assist and maintain accurate tracking of locker and towel service program and inventory items
• Assist with accurate fitness center membership reports and complete monthly membership audits
• Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner.
• Assist with keeping the fitness centers well stocked and clean
• Other duties as needed

The Ideal Candidate would have:

• Minimum of a High School diploma obtained
• Strong organizational skills and customer-service oriented approach
• Knowledge of Google applications and Microsoft Office applications
• Highly developed written and verbal communication skills
• CPR/FA certifications within 90 days of hire

To prevent the infection and spread of COVID-19, and as an integral part of its public health and safety measures, EXOS requires that all successful applicants shall be required to show proof of full vaccination by an FDA-approved COVID-19 vaccine before beginning employment, unless an exemption from this policy has been granted as an accommodation or otherwise. Applicants believing they need an accommodation of this policy because of a disability, sincerely-held religious belief, or otherwise should inform People Operations after an offer of employment is extended; please do not include any medical, genetic, or religious information on your application materials. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us ! We are an equal opportunity employer
EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at: Attention: People Operations, Accommodations 2629 E. Rose Garden Ln. Phoenix, AZ 85050 Learn more here:

• EEO is the Law
• EEO is the Law Supplement