R&D Tech Manager

: ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. :

ZS’s Business Technology Solutions team is responsible to lead end to end responsibility of project across all phases i.e., discovery, requirements gathering, design, implementation, testing and operations. This team seeks opportunity to undertake diverse tech roles and foster continuous innovation which benefits the individual’s professional growth and bring the best in delivering world class technology solutions. In addition, this team configures ZS’s proprietary software used to streamline business processes for commercial groups at client organizations. This team takes overall ownership of the solution delivery, managing operations services, client stakeholder management, contribute to business development and selling activities, project planning and team management.

ZS’ R&D Excellence Practice brings together experts in Strategy, Clinical Execution, Data Sciences and Technology to empower client organizations achieve their passion for patient care, science and business success. Through our “Lifecycle Evidence Strategy”, “Clinical Trial Optimization”, “Medical Affairs” and “Real World Evidence” services, we deliver impact where it matters, from early drug development to commercialization. This role will be aligned with ZS R&D Excellence Practice Area supporting our Technology and Platform services across multiple clients.

BUSINESS TECHNOLOGY SOLUTIONS MANAGER / R&D TECH MANAGER

Responsibilities:

• Serve as a liaison between R&D business and technical teams in driving business case development, user needs assessment workshops, technical solution vision and implementation plan
• Leverage knowledge of Life Sciences R&D organizations, data and systems, business processes and stakeholder types to aid analyses and recommendations for strategic solution offerings;
• Write/develop/present creative, compelling (and winning) responses to client requests and solicitations;
• Deeply understand client’s business challenges and provide thought leadership in addressing issues. Work proactively to bring the best of ZS expertise to the client(s)
• Work with onshore and offshore teams to develop price estimate, plan capacity, coordinate delivery of the end-to-end technology capability (BI Reporting, Analytics, AI, Digital, Big Data, Cloud, MDM) solution, report project status and act as escalation path for clients
• Work in tandem with global counterparts in planning and accomplishing planned activities, identification or risks and mitigation strategy
• Ensure technical design is robust and scalable solutions consistent with ZS and industry practices; take advantage of the existing assets and maintaining a balance between architecture requirements and specific client needs.
• Identify latest technology trends and domain trends to develop ZS POV and drive innovative solutions for our clients.
• Serve as the single point of contact and advisor for clients to facilitate their business needs and program demands through solutions and services
• Collaborate with other ZS internal expertise teams - Architects, Validation/ testing, etc. to ensure best in class technology solution.
• Mentor, develop and motivate ZS teams and people; Lead by example

Qualifications:

• Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or another computer related discipline.
• 8+ years of experience in Life Sciences R&D industry having worked on multiple projects related to strategy consulting, clinical data management & analytics, and/or R&D systems & tools implementation;
• Minimum 5 years of experience leading large delivery teams;
• Ability to effectively manage multiple projects at the same time;
• Experience in leading and building POV on new technology or problem solving, Innovation to build firm intellectual capital in R&D space

Additional skills:

• Strong client presence and ability to communicate verbally and in writing technical concepts to all audiences.
• Significant supervisory, coaching and hands-on project management skills;
• Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects.

: ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.