Radio Communications Service Technician / RF Technician/ Technology Support

Job Description: Radio Communications Service Technician / RF Technician

The Service Technician will be responsible for installing, troubleshooting, repairing, maintaining, and programming wireless communication equipment such as 2-way radios, transmitters, receivers, and antennas for customers.

Responsibilities Include:

• Be able to repair portable, mobile, and repeaters at board and component level
• Process warranty equipment as a Motorola service center
• Tune duplexers and test/verify proper operation with repeaters
• Design, create and update code plugs
• Build and repair RF cables for inventory and rentals
• Create interface cables for vendor products, i.e., Zetron, Motorola, Kenwood, etc.
• Provide field service and support for various repeater systems
• Support for Coast Guard NAIS system
• After hours on-call support
• Repeater and BDA system installs
• Mobile system installs including GPS
• Surveys to evaluate current systems and provide solutions
• Hospital support of Medcom system
• Onsite programming and system updates
• Out of state and country travel for surveys, service, installation, and upgrades
• Design, setup and test new equipment for functionality and determine the capability of the equipment
• Engineering and design of DAS for 800MHz BDA systems
• Provide consultation for sales product, and capabilities
• Revision of quotes and equipment for a successful execution of purposed solutions
• Assist sales with the programming of customer equipment
• Onsite meetings with sales reps for support

Skills and Qualifications:

• 2-5 years of technical experience a plus
• The ability to juggle and follow through on multiple projects simultaneously
• The knack of remaining cool under pressure or deadlines
• The ability to problem solve issues that come up suddenly
• Team player and able to follow instructions
• Associate’s degree or equivalent from two-year College or vocational school in electronics and wireless system repair is preferred but not required
• Must be technically savvy
• Does not mind repetitive work
• Focused and detail-oriented

Other Requirements:

• Maintaining cleanliness and maintenance of any company vehicle
• Filling out and completing time sheets, job tickets, data entry
• Retrieving parts from warehouse for repairs and maintenance
• Lifting boxes, tools, computers, service monitors, and other shop equipment
• Have a reliable vehicle
• Be drug-free
• Authorized to work in the U.S.
• Valid Driver’s License
• Bilingual English/Spanish a plus
• **Clean Driving Record is required ** (Major infractions are a disqualifier. ex: DUI, any drug motor vehicle offense, hit & run, reckless driving infractions, driving while suspended, etc.)