Quality Systems & Training Manager

Nom Nom is improving the lives of dogs and cats everywhere. One meal at a time.

Founded in 2015, Nom Nom delivers millions of real, restaurant-quality meals every month through our fresh food subscription service. Prepped, mixed and portioned in our very own kitchens, we obsess all the way down to the calorie to meet the unique needs of every pet we serve. Our board certified veterinary nutritionist and staff of world-class scientists make sure of it, researching, studying and working nonstop to ensure the quality of our recipes while advancing pet health at large.

We’re a team of pet lovers (duh), complacency crushers (you bet) and doggedly-determined experts (woof) that pride ourselves on serving up the best food possible for our four-legged family. We take absolute ownership over everything we do, persistently pushing one another toward creative solutions to complex problems. With a healthy dose of fun when time permits.

(Time always permits.)

The Quality Systems & Training Manager provides leadership and oversight to the development and implementation of the quality management system, as well as the holistic training program at the NomNom Facilities to ensure product conformance to personnel safety, food safety and regulatory compliance as well as exceeding industry requirements.

• Implements and maintains the Quality Management System/Document Control program.
• Creates, maintains and logs all documents demonstrating regulatory and customer requirements, such as, but not limited to, ingredient specifications, finished goods specifications, quality management plan, GFSI compliance documents such as supplier approval and COAs, and FDA registrations.
• Implements Training Platform, to include creating, maintaining and logging all training needs across all disciplines of employees.
• Reports to Director FSQA
• Manages Quality Systems Supervisor.
• Creates, evaluates, improves and enforces techniques for increasing both quality and safety efficiency and effectiveness to meet company and customer requirements
• Maintains training records and assists in development of training programs.
• Assists management with food safety and quality-related special requests and/or projects
• Other duties as required and assigned

Job Specific Qualifications

• A minimum of 5-10 years experience in food manufacturing with equivalent training/certification in HACCP, PCQI, etc
• 3+ years of management experience in a fast paced food-manufacturing environment
• Ready to Eat product experience required; pet food experience preferred
• Experience implementing and leading ERP, QMS and GFSI Standards and maintaining compliance
• Understands safety protocols, and other industry standards.
• Develops effective working relationships with multiple cross functional teams and facilities.
• Excellent analytical and problem-solving skills.
• High level organizational skills with accuracy and attention to detail.
• Requires a bachelor’s degree with food science or equivalent background.

Perks & Benefits

• Competitive salary
• Excellent benefits including medical, dental, vision, life insurance, disability
• 401k plan with company match
• Discount on NomNomNow food and products for your pet
• Regular team building events
• Dog friendly office