Quality Control Analyst

Overview: Founded in 1908, CIT (NYSE: CIT) is a leading national bank empowering businesses and personal savers with the financial agility to navigate their goals. We believe in helping customers turn their ideas into outcomes. Whether those customers are building a business or building their savings, CIT has the experience and agility to empower them to achieve their goals. At CIT, how we do business is just as important as what we do. Our social responsibility programs focus on driving financial and personal empowerment, supporting the environment and advancing wellness. CIT contributes to communities where we live, work and do business through charitable donations, community investments and employee volunteerism.Responsibilities:

• Conduct quality control of lease and loan contracts by reviewing the contract documents, either before or after commencement, against system data for accuracy
• Identify errors for correction / document errors in a consistent manner for daily reporting purposes
• Respond to daily correspondence / communication from business / operations in a timely manner
• Assist manager with escalated review / resolution of errors, as necessary
• Assist team with completion of assigned daily quality control sample, as necessary
• Assist team / manager with daily, weekly and monthly production work including but not limited to, running / assigning daily quality control sample, preparing daily worklists, running daily exception reports and other assigned work
• Build / develop strong relationships with business / operations partners by keeping lines of communication open and having collaborative discussions
• Gain a thorough understanding of our business / operations processes by participating in process walk throughs, side by side training, huddles / meetings, and other activities
• Improve QC team efficiency by continuous knowledge transfer with our business / operations partners
• Participate in team and business / operations' assessment / update of Quality Control criteria, as necessary
• Assist manager on assigned and related ad hoc projects
• Demonstrate key CIT values in daily performance of work and interactions with team and business / operations partners

Qualifications:

• Bachelor's degree
• 2+ years of audit, testing, quality control, or quality testing experience
• Loan/Lease Origination/Operations experience preferred
• Excellent verbal / written communication skills
• Detail oriented
• Must be willing and able to:
• Work in a fast-paced environment
• Adapt to changing requirements
• Work closely in a team environment
• Work with all levels of management and cross-functional teams