Quality Assurance Technician

Job Overview:

The Spartanburg operation is a state-of-the-art coffee roasting and pod packaging facility in addition to hosting a full beverage distribution center. Spartanburg is the largest KDRP manufacturing and distribution location. The site will operate on the foundational principles of TPM (Total Productive Maintenance); leverage the principles of Lean manufacturing and harness the power of High-Performance Teams. All associates at the Spartanburg site will have accountability to a functional business unit in addition to the full site operation. The site will run on state-of-the-art enterprise IT and manufacturing execution systems with highly automated processing, packaging, and material movement equipment.

Available Shifts/ Schedules:

N2: week 1 - Su, W, Th 6:30 p.m. - 7:00 a.m. Week 2 - M,T,F,Sa 6:30 p.m. - 7:00 a.m.

SUMMARY:

As a Quality Assurance Technician/ Analyst, you will work within an operations crew and will provide analytical problem solving and quality assurance support. You will be responsible for performing testing in response to manufacturing non-conformances and failure mode identification. In this role, you will the TPM Quality Maintenance process collaborating with operations to update QA matrices and Process Failure Mode and Effects Analyses (FMEAs) when dictated by the process performance. This role also involves hands-on tasks that will require you troubleshoot quality issues with operations, monitor the performance of critical machine characteristics, follow a control plan, and escalate issues to leaders in operations, maintenance, quality and safety. Working within a highly automated TPM-based environment, the QA Technician will be expected to follow standard work, perform process audits, and participate in structured problem solving to remove defects. You will be looked upon to collect, interpret and analyze machine and quality data, make decisions on product quality, accurately maintain the Quality Hold area, inspect and disposition non-conforming product, and guide the work of less experienced persons within your group.

RESPONSIBILITIES:

• 
  Demonstrate and support safe behaviors, and regularly complete behavioral safety observations. Participate in safety meetings, audits and risk reduction initiatives and ensure 100% completion of all safety/regulatory training
• Understand the impact of various defects on customers and share this knowledge with your team. Understand and apply Good Manufacturing Practices (GMPs)
• Assist and support Operations in promptly addressing equipment and material issues and non-conformances
• Have a working knowledge of Statistical Process Control and the Proficient data collection and reporting system
• Collect and analyze quality data needed as input to structured problem solving
• Update and maintain the TPM Quality Maintenance process when changes to process or new failure mode identification occur.
• Have a working knowledge of SAP as it relates to the movement of product into and out of blocked stock, with knowledge of other quality assurance transactions as necessary to perform your job.
• Be able to use lab instrumentation to conduct quality tests. Troubleshoot and calibrate instrumentation, track calibration status, and train others to perform testing.
• Actively participate in the Corrective and Preventive Action process. Work with the operations and quality team to determine root causes of defects.
• Work with the food safety leader to implement improvements to the food safety system.

Requirements:

• Three years in a manufacturing quality assurance role. Food production is preferred.
• Experience using SAP, or similar enterprise application software used to track manufacturing operations
• Experience with Microsoft Excel, Outlook and other applications
• Able to lift, bend, stretch and spend a significant portion of the shift standing or walking.

Company Overview & EEO Statement: Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.
Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled