Quality Assurance Manager

Position Description: At a Glance
Legrand has an exciting opportunity for a Quality Assurance Manager to join the Finelite team located in Union City, CA. Responsible for planning, coordinating, and managing the activities of the Quality Assurance Department to assure they support quality objectives. Develop and maintain the Plant Quality Management System to assure compliance with ISO certification. Analyze quality data feedback from customers and manufacturing to assure product quality integrity is maintained by the plant. Lead and support team on strong root cause analysis and effective Corrective Action process avoiding issue reoccurrence. Interface with New Product Development on new projects targeted for the Anaheim facility. Perform and complete Suppliers and Customer audits with full availability to travel. Work with suppliers on quality related issues. Assure direct hourly Quality Assurance personnel are properly trained to carry out the Quality Assurance duties on the shop floor. Develop timely and analytical Quality Assurance reviews and presentation to upper management. Also, it will require to work closely with other Data, Power, and Control manufacturing plants as needed for stock or product transfer.
What Will You Do?

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  Responsible for development and implementation of activities that support sheet metal plant/corporate quality objectives. Perform Quality Assurance risk, implement Corrective Actions and Process Control Plan. Develop policy and procedures to support business.
• Prioritize and monitor the activities of Quality Department personnel that support plant objectives to assure they are in alignment with the critical activities supporting plant objectives. Follow up and prioritize with hands-on approach as needed by the plant. Analyze quality data and report results in terms of impact to the plant objectives and continuous improvement. Utilize Quality tools to eliminate waste. Assure QA department is responsive to plant and corporate needs.
• Assure the requirements of the quality management system are maintained within the requirements of ISO. Includes the quality reporting, corrective/preventive actions, Internal Auditing System, and customer complaint tracking.
• Responsible for interfacing with suppliers and Customer Service as it relates to supplied parts and customer complaints. Proactive approach to find root cause and establish customer feedback and follow up.
• Interface with New Product Development and Plant Project Leaders to assure the activities related to new products coming to Concord meet the project plan.
• Assure the Document Control System is maintained to support plant requirements.
• Conduct analysis of manufacturing processes for improvement.
• Ensures clear and timely communication with support personnel and senior management with regards to quality issues and corrective actions.
• Performs other similar and related duties as required.

Qualifications: Required Skills
Education: BS In Industrial or Mechanical Engineering or similar field.
Experience: 5-10 years’ experience in a sheet metal manufacturing environment. CQE is a plus.
Skills/Knowledge/Abilities:

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  Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
• Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail, and meeting management software. Ability to use internet and web-based resources efficiently and effectively.
• Must possess strong analytical skills and the ability to identify trends and establish proactive corrective actions. Must have demonstrated statistical analysis SPC and process capability.
• Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations, and business correspondence.
• Must possess excellent project management skills, including demonstrated ability to develop and manage to a project plan, establish priorities, work to deadlines, and control several projects at various stages of work. Precise execution and ability to deliver results. Team player creating synergy for effective problem solving on quality issues.
• Strong leadership skills, with demonstrated ability to supervise and manage others.
• Provide leadership, guidance, development, and motivation to staff to achieve superior results and accomplish overall business objectives.
• Manages staff. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, promotional and salary recommendations, coaching and developing talent, addressing complaints, and resolving problems. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Establishes and maintains employee performance standards. Works with employees to set goals and define development needs. Provides ongoing, timely feedback and periodic formal performance evaluations, per company guidelines.
• Coaches, trains, and develops team members.
• Additional duties as required.

Company Info: About Legrand Every single day, Legrand brings power, light and data to millions of spaces around the world. Legrand is a global, publicly-traded company listed on the Euronext (Legrand SA EPA: LR) with 36,000 employees worldwide, a market cap of $16B, revenue of more than $5 billion, with products sold in 180 countries. Legrand is listed on the Forbes Global 2000 as one of the world’s best employers. For more information, visit legrand.com.
About Legrand North and Central America Legrand North and Central America (LNCA) employs over 5,000 associates in 60 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting). LNCA offers comprehensive medical, dental and vision coverage. LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women’s network. LNCA is an employee-centered, growth company with tremendous opportunity. For more information, visit legrand.us.
About Legrand’s Lighting Sector Through Pinnacle, Finelite, OCL, and Kenall Legrand designs and manufactures high performance, environmentally sustainable lighting solutions and products for commercial, educational and healthcare facilities. We work with leading architects and contractors to supply systems and products. We employ a talented group of lighting engineers and designers who work with the latest technologies, using cutting-edge tools to create fixtures which are unique and built to last. Our products offer the design professional a complete palette of integrated products that breathe life into architectural spaces for design that lasts. Legrand’s specification grade products are suited for a broad range of applications, and the integrated product line allows designers to create multi-level lighting scenarios using various luminaires from an extensive offering.
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Equal Opportunity Employer