QUALITY ASSURANCE ANALYST

NIC Colorado, a subsidiary of NIC Inc., the nation’s leading provider of eGovernment services (NASDAQ: EGOV), is looking to add Quality Assurance Specialist to work with Developers and Project Managers in producing web-based projects and service implementations for the state of Colorado’s web portal (www.colorado.gov).

Responsibilities:

• Evaluates and tests software applications for usability and functionality
• Help determine if stories and their acceptance criteria are well defined and if they satisfy customer requirements
• Provide developers with high level test scenarios (Acceptance Tests)
• Create/maintain QA portal plan and internal work instructions
• Evaluate application quality through testing of builds including but not limited to manual functional testing, automated testing and manual regression testing.
• Document bugs and issues found in the QA and UAT environment using JIRA and Confluence
• Assist with the organization of usability testing
• Construct audit documentation to clearly demonstrate the controls NIC has put in place regarding software changes
• Demonstrate ability to perform root cause analysis and corrective action
• Ability to understand business functionality and translate it into system and application requirements.
• Ability to partner with project managers, software engineers and business analysts to identify course of action and resolutions
• Document test steps and automate test cases in Selenium or similar tools
• Excellent understanding of business complexity and project interdependencies.
• Work with all disciplines to provide assessment of overall quality of products prior to deployment
• Contributes to account management initiatives, including partner relationship development and cultivating new opportunities for deployed services
• Effectively communicate with partners and facilitate User Acceptance Testing when necessary
• Support deployment activities as required
• Other responsibilities assigned by manager

Preferred Qualifications & Personal Attributes:

• 5+ years of experience in Functional and System testing
• Working knowledge of QA methodologies and standards
• Coding experience is highly desirable
• Positive Attitude – Displays enthusiasm for the industry.
• Self-aware - Understanding of personal abilities and honest assessment of areas requiring growth. Solicits feedback and listens to others- acknowledges opportunity to improve.
• Reliability – Committed, punctual, accountable.
• Initiative – Must be self-motivated and work independently
• Respect – Sets clear expectations for self and others. Exhibits active listening skills and solicits/considers views of others when making decisions.
• Integrity – Honesty, trustworthiness, forthrightness, accountability.

Requirements:

• Requires a bachelor’s degree, or equivalent, in area of specialty
• High level of experience in forming acceptance test criteria based on requirements
• Experience in developing User Stories/Use Cases and detailed test cases
• Proven ability in prioritizing and assessing criticality of bugs
• In-depth understanding of the various software development life cycles (i.e. Agile, Waterfall, etc.)
• Ability to work well independently and in a team environment.
• Ability to handle multiple tasks, prioritize and meet deadlines.
• Exceptional written and verbal communication skills.

Benefits:

• Competitive compensation program
• No-cost group medical insurance for you and your family
• Matching 401(k) contributions with 100% vesting
• Disability insurance
• Life insurance
• Company wellness program
• Casual and fun office environment
• Paid state holidays/vacation
• Tuition reimbursement

Salary Range: $60,000 - $70,000