PwC Technology - Salesforce Technical Analyst

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
2 year(s) of serving as a technical analyst for out of the box and standard methodologies on various ecosystems of Salesforce.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Information Technology, Computer Systems Analysis, Management Information Systems

Certification(s) Preferred:

Salesforce Certified App Builder and any additional Advanced, Administrator, Designer, Developer, Architect & Consultant Certifications are a plus.

Preferred Knowledge/Skills:

Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs, emphasizing the following:

• Understanding of all phases of applications systems analysis and the SDLC development methodology (Agile/Scrum);
• Working and communicating with Business Analysts and Architects on requirements, implementation approaches and solutions;
• Assessing the impact of new requirements on Salesforce.com end users across Sales, Service, Marketing, IT, and Operations, including core technologies and processes, and all upstream and downstream connected applications and integrations;
• Adapting to rapid changes and understanding the severity and impact of these changes in order to support and use future technology;
• Utilizing analytical, critical thinking and problem-solving skills; and,
• Displaying attention to detail in executing and reviewing the work of others to establish quality standards that are achieved.

Demonstrates thorough abilities and/or a proven record of success as a team leader, emphasizing the following:

• Understanding and application of Salesforce.com best practices, functionality, setup & configuration and general architecture;
• Demonstrating proven ability to articulate and clearly communicate complex problems and solutions in a simple, logical and impactful manner;
• Utilizing Salesforce Technological Product Suites (Data Loader, Workbench, IDE tools like Visual Studio Code, Eclipse, etc.);
• Understanding third party integration and functionality and impact of these integrations, and ability to document an end-to-end process;
• Understanding non-functional requirements related to access control, security, performance, or integrations, to conduct requirements elicitation, validation and analysis meetings with appropriate stakeholders;
• Performing Fit/Gap analysis, supporting testing activities, and producing deliverables related to the project or projects assigned;
• Consulting and advising Developers when they have challenges in building a technical solution;
• Understanding personal and team roles;
• Contributing to a positive working environment by building relationships with team members;
• Proactively seeking guidance, clarification, and feedback; and,
• Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives in different phases simultaneously.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniorassociate.

#LI-Remote