PT TELLER - FERNDALE

Job Details

Description

Greets members warmly and asks questions to determine their needs. Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with credit union policies and procedures. Identifies member needs for additional services by actively listening, and responds by suggesting and explaining products and services to meet their needs, and referring member appropriately. Assists members with questions and/or problems relating to their accounts. Balances currency, coin, and checks in cash drawer at end of shift and matches totaled amounts with data displayed on computer screen. Sells / cross-sells additional products or services. Supports the mission, vision and values of Credit Union ONE.

QUALIFICATIONS:

High school diploma or general education degree (GED); minimum one year work-related experience; cash handling experience preferred. Computer literate. Ability to verbally communicate clearly and professionally. Preference will be given to prior financial services and/ or sales experience. Background checks are required.

These positions will work up to 25 hours/wk, sometimes 29 hours. The schedule varies based on the transaction volume and schedules are created a month in advance. We are looking for someone who is available M – F and can work a mixed schedule and rotating Saturday’s. We also offer advancement opportunities for part time employees.

Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.

Mixed schedule = sometimes an opener, a closer, working lunch hours, and sometimes open to close.

Salary grade 04

Qualifications

Behaviors

Required

Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Goal Completion: Inspired to perform well by the completion of tasks Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School / GED or better.

Experience

Required

1 year: Customer Service, Sales, or Cash Handling