Property Administrative Assistant

Village Green is searching for enthusiastic individuals to join our team and be the first point of contact at our award-winning apartment communities. Prior multi-family environment experience is preferred, however, those with retail sales or hospitality experience who are willing to be trained in the affordable multi-family environment as an administrative assistant/clerk are welcome to apply. Do you have excellent customer service and marketing skills, excellent communication and want to grow your career? Our 100-year history makes us one of the oldest and most experienced management companies with room to grow within the rising apartment industry.

In this customer service role, you will quickly identify the needs of our prospective residents to help them find the perfect apartment home. You will develop long-lasting relationships with our current residents and provide them with exceptional customer service

This is a fast-paced professional environment where each day will be different. If you are comfortable working in a customer service-driven environment and are willing to go above and beyond to exceed our customer's expectations, this could be the perfect role for you!

Essential Job Functions and Responsibilities

• Greets residents, vendors, and other visitors on a daily basis in a friendly and professional manner
• Answers the Management Office telephone
• Inputs rents into the Property Management software YARDI
• Attention to detail on all transactions, reports, and other projects before submission and distribution
• Takes work orders from residents and forwards those to the maintenance supervisor
• Works in cooperation with Property Manager and Service Manager with property work orders
• Contacts residents to follow-up with completed work orders to ensure the problem is corrected
• Completes Delinquency Report, SRA Report, and Check Requests
• Prepares legal notices such as 5-day notices, 10-day notices, etc.
• Composes resident correspondence and general building or property notices
• Prepares packages for shipping
• Mail distribution
• File maintenance: set up, drawer, binders, and electronic
• Purges files at Property Managers request
• Scan and copy as necessary
• Sends facsimiles and distributes incoming facsimiles
• Help maintain office equipment
• Assist in completing government and property forms as needed.
• Take part in any office meetings
• Process replies on own initiative or from boss’s dictation or notes

Requirements

• Must enjoy public contact and demonstrate a friendly, outgoing, service-oriented nature
• Must be flexible with a strong ability to multi-task
• Must possess the desire / ability to learn new skills
• Experience with Word, Excel, Print Shop and Section 8 computer programs beneficial
• Ability to communicate effectively
• Must be team oriented

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.