Project Portfolio Management Admin

#LI-EB23 #LI-Hybrid

Project Portfolio Management (PPM) Administrator

The PPM Administrator is the lead resource responsible for maintaining the IT PMO system landscape including PPM tool administration and reporting. This includes performing PPM application administrator functions, serving as the lead contact with the software vendor, supporting PPM end-users and producing project portfolio reports. The role requires strong technical capabilities in addition to functional capabilities. The PPM Administrator will be a key member of the IT Project Management Office and an integral team player who helps the PMO successfully achieve its mission.

Responsibilities

• Maintain the IT PMO system landscape understanding system architecture and data across the various systems.
• Assist with optimization of the system landscape providing the most efficient and effective user experience for IT Leadership, Management and the overall user base.
• Develop decommission plan for systems and data when applicable and lead the decommission effort.
• Provide expertise to troubleshoot, determine root cause and resolve complex PPM application problems engaging vendor and escalating as necessary for issue resolution.
• Work with vendor to configure and implement system modifications when needed.
• Maintain all environments ensuring consistency of configuration and data across environments (Testing/Training & Production)
• Develop PPM reports and dashboards working with key stakeholders to define requirements and ensure standardization across various groups and stakeholders.
• Strengthen awareness and adherence to PPM processes through periodic communications to reinforce appropriate usage of processes.
• Serves as the primary backup and provide assistance when required for functional PPM Administration duties including:
  • Conducting User Administration functions
  • Maintain PPM user license counts and projections
  • On-going creation of projects, resources and other system entities
  • Monitors, maintains and reports on Resource Management
  • Monitor processing of weekly timesheets, identifying discrepancies and troubleshooting issues towards resolution
  • Monitor integrity of project information maintained in the PPM data repository
  • Develop training materials and provide training to users
  • Assist PMs and other users with basic functions of the system
  
  

Attributes

• Strong analytical, problem-solving and decision-making capabilities
• Ability to multitask and prioritize assignments
• Ability to take direction and work well under limited supervision
• Strong interpersonal and customer service skills
• Excellent organizational and time management skills
• Excellent written and verbal communication skills
• Highly motivated and self-directed with the ability to see the long-term vision

Qualifications

• Bachelor's degree from an accredited college or university in computer science, business administration, engineering or a related discipline (information technology focus a plus)
• 5+ years of IT Project Management or PPM Administration experience (prefer OnePlan)
• Certification in Project Management preferred (PMP or equivalent)
• Certification and experience with Agile preferred but not required

• Experience developing reports and dashboards with a strong preference for experience with Spotfire, PowerBI or similar reporting tools (knowledge and experience with Spotfire Odata connector desired)

• Experience analyzing and reporting on all types of project data
• Experience with MS Power Platform desired including Power Automate
• Working level knowledge of SQL preferred (basic queries)
• Demonstrated project portfolio management skills (project intake, demand management, resource planning, budget management etc…).
• Demonstrated understanding of project management concepts and SDLC
• Intermediate to advanced knowledge of MS Office and other MS applications
  • Advanced knowledge of Microsoft Excel (macros, vlookups, pivots etc…)
  • Experience with SharePoint (including implementation or administration desired)
  • Experience creating presentations using MS PowerPoint for leadership audience
  
  

Environment: Hybrid (2 days in office per week)

Shift Work: No

On-Call: No

Weekend Work: No

Travel Required: 0 - 2 Days per Month,

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings. The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.