Project Manager

Job Description: We have an opportunity for a Project Manager to join our talented Professional Services team. The successful candidate will work with customers and the engagement team to support the design and implementation of a ServiceNow solution for our customers. Responsibilities include the overall execution of the project, including but not limited to developing and maintaining schedules, risk and issue management, coordination of stakeholders, oversight of quality of deliverables, and supporting documentation. Responsibilities may also include tasks relative to a Scrum Master, Business Analyst, and quality assurance testing.Typical responsibilities include

• Facilitating project startup, transition-in, and ongoing supervision of project staff.
• Providing oversight to ensure that deliverables meet NetImpact and Client standards
• Ensuring the scope, cost, and schedule are met, and performance metrics are met or exceeded
• Assessing, monitoring, and mitigating project risks
• Providing and/or presenting regular status reports and reviews
• Coordinating knowledge sharing and efficiencies among project staff and clients.
• Maintaining and coordinating project schedules, tasks, milestones, and achievements
• Serve as Scrum Master for the development phases of the project
• In some engagements, the Project Manager will also serve the role of a Business Analyst and/or Quality Assurance Tester
• Participating in NetImpact development activities, including supporting marketing, proposal, thought leadership, and recruiting efforts

Qualifications:

• BS degree in the related field
• 7+ years of experience in Program/Project Management with at least 3 of those in managing ITSM initiatives and/or technical solutions
• Experience serving as a scrum master in an Agile software development environment
• Certified PMP or MBA or equivalent management qualifications
• Experience in the successful implementation of ServiceNow solutions
• Basic technical skills in ServiceNow configuration, or the ability and desire to learn
• Experience organizing, coordinating, and leading teams in analyzing, documenting business requirements, functional design and development of ServiceNow solutions
• Demonstrated experience providing full lifecycle documentation for software development projects
• Demonstrated experience on business and system analysis, preferably with Federal Systems
• Collaborate closely with the technical team to implement the requirements, provide necessary guidance to testers during testing processes
• Strong leadership and facilitation skills
• Ability to effectively manage multiple concurrent projects
• Developed problem-solving and analytical abilities
• Strong customer service and interpersonal skills
• Excellent presentation & communication skills in both oral and written form
• Must be able to obtain and maintain government eligibility requirements
• A genuine desire to learn is essential

Desired Skills

• ServiceNow Certified System Administrator is a plus
• Experience working in the Federal Government
• Certified Scrum Master
• Highly desirable: proven ability to understand and document business requirements, and then convert them into technical requirements (e.g, user stories).

About Us: Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT USNetImpact Strategies specializes in Strategy and Business Transformation, IT Modernization, Data-Driven Intelligence, Cloud Services, and Cybersecurity. We are a team of skilled Consultants who listen to our clients’ needs. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. As mission needs change, new priorities emerge, technologies advance, and methodologies evolve; NetImpact stands out as a trusted advisor that can solve the challenges of today while looking for the opportunities of tomorrow. Our professionals stay abreast of these changes to provide agile, outcome-focused results for federal agency strategic and tactical needs. Approaching engagements as a partner, we provide solutions that empower our clients to achieve results that align with their mission and strategic vision.
ACCESSIBILITY NOTENetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.
EQUAL OPPORTUNITY EMPLOYERNetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").