Project Management Specialist

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

• Acting as the bio/pharmaceutical client liaison within the laboratory by communicating client's requirements to the technical staff
• Maintaining project-related documentation, communicating desired turnaround times, and managing information flow
• Facilitating and organizing client audits, visits, and conference calls; monitoring ongoing projects and providing status updates as needed
• Auditing client sample paperwork and resolving discrepancies
• Overseeing the general administration of bio/pharmaceutical projects (issuing quotations, answering billing and reporting questions, and scheduling sample pickups)

The ideal candidate would possess :

• Applies GMP/GLP in all areas of responsibility, as appropriate
• Demonstrates and promotes the company vision
• Balances client needs and satisfaction with internal laboratory requirements for project success (act as advocate to both) and ensures that information is distributed to all who need it
• Obtains necessary information for quote preparation and provides to pricing group for quote generation
• Audits sample paperwork at required times
• Schedules, coordinates and participates in client conference calls, visits and audits; attends meetings with technical groups as needed
• Documents client interactions into the project log database
• Assess client satisfaction by entering client concerns and complaints into the exception system; works with Group Leader to assist with resolution
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

EDUCATION and/or EXPERIENCE:

• Bachelor's degree in science, business, or equivalent directly-related experience preferred (two years of directly related industry experience is equivalent to one full-time year of college in related major)
• Authorization to work in the United States indefinitely without restriction or sponsorship

Position is full-time, Monday - Friday 8:00am - 5:00pm. Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.