Program Manager / Inside Sales

Program Manager / Inside Sales
Full Time + Benefits
Base Salary: $70K/YR

Description
Fralock is a well-established manufacturing company, based in the Santa Clarita Valley, that has a 50 year history of excellence. We are growing rapidly and have a Program Manager / Inside Sales position at our Career Technology location in Chatsworth, CA.

We are looking for people who exemplify strong work ethics, values, dedication and character with the ability to make independent, intelligent decisions. If you thrive in a fast paced environment, which is focused on exploring and developing the next generation technology while offering opportunities for advancement, apply today.

We offer Paid Vacation/Sick/Holiday, 401K (after 1 month of employment), annual bonus program (conditions apply), Medical/Vision/Dental coverage growth opportunities, training assistance programs and many more!

EEO/AA EMPLOYER/VETS/DISABLED/RACE/ETHNICITY/GENDER/AGE

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Culture Vision: Our results driven team strives to deliver extraordinary outcomes through our passionate commitment to each other, collaboration, courage and innovation

Main Functions
Responsible for the coordination, implementation, execution, control & completion of program & project objectives ensuring consistency with company strategy, commitments and goals. Coordinates internal and external resources to ensure execution of programs and projects within time lines and budget. Holds delegated cross-functional authority, including production, purchasing and scheduling to make customer commitments, assign tasks, and direct the means for completing the commitments and assignments. Communicates status of projects both internally and externally. Review, negotiate terms and condition of contracts & managing all aspects of contract review. This position also seeks to develop new business through a variety of means including prospecting for new customers, follow up on leads generated from company’s marketing efforts, further penetration of existing customer portfolio and new target accounts. Responds to customer request in a timely manner. Effectively manage customers and projects while collaborating with various teams to ensure the highest level of service is given to the customer. Maintain proper and accurate execution of related tasks (ie: quote & order entry)

This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), the successful candidate must be a "U.S. person" as defined in the ITAR and EAR (which generally means (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) have been admitted to the United States as a refugee, or have been granted asylum, as specified under applicable law.

Typical Duties

• Principal contact on assigned projects/programs for customer interaction
• Coordinates and oversees other Fralock functions in support of projects/programs
• Performs contract review and participates in pricing and proposal development
• Manage assigned accounts and/or projects
• Manages contract execution to assure all requirements are attained
• Leads the planning and implementation of programs and related projects
• Facilitates the definition of project scope, goals and deliverables
• Defines project tasks and resource requirements
• Develops and manages full scale project plans and/or timelines
• Assembles and coordinates project staff
• Tracks project deliverables using appropriate tools
• Provides direction and support to project team
• Presents reports defining project progress, problems and solutions
• Implements and manages project changes and interventions to achieve project outputs
• Prepares project evaluations and assessment of results
• Monitors and reports on progress of projects/programs to all stakeholders, including reports defining progress, problems and solutions
• Performs project lessons learned, assessment of results and implements process improvements
• Making sales calls to promote Career's capabilities/offering, and making technical presentations.
• Developing new contacts within the customer and recording their contact information in our CRM system (Goldmine or similar)
• Quote & order entry management

Required Skills
Excellent communication, coordination, facilitation and presentation skills
Ability to understand manufacturing requirements, processes and flows
Effective Project/Program management skills
Advanced skill level with computer applications such as MS Office Software, including MS Project, Word, Power Point, and Excel}|
Valid drivers license, auto insurance and acceptable driving record
Ability to multi-task
Ablity to anticipate issues and take timely action on programs to minimize undesired impacts
Demonstrated working experience with one or more ERP systems
Demonstrated use of Structured Problem Solving skills

• 5 to 10 years Customer Support & PM experience
• Technical / Engineering aptitude
• Experience with one or more ERP systems
• ITAR, FDA and ISO13485 experience &/or AS9100
• Contract Review experience
• Sales Engineering experience in one or more of the following industries: Aerospace,
• A&D, Medical/Life Science, Oil & Gas, Semiconductor Wafer Fabrication Equipment (WFE), or other related industries
• Technical engineering capacity & sales skills (i.e. mechanical aptitude) and able to read Engineering prints
• Understanding of BACON & Quick Books
• Project Management Professional (PMP), other Project Management Certification, or equivlant work experience

Education Requirements
High School Degree
AA or Bachelor of Science degree prefered

Experience Requirements
Min. 5 years experience in:
a. Medical, Aerospace, or PCB field
b. Customer facing programs and
c. Understanding of risk management

Physical Requirements
Split between sitting and visiting other work centers/areas
Works with a sense or urgency
Critical thinking and problem solving skills
Planning and organizing
Decision-making
Communication skills
Able to lift up to 20 lbs

This position must pass post offer drug test, Pre-work Screen, and background check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of a position.

Integrity test and English if applicant does not poses a BA or higher.