Program Manager, Consulting - Remote

emids is a leading provider of digital transformation solutions to the healthcare industry, serving payers, providers, life sciences, and technology firms. Headquartered in Nashville, emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development, data engineering, business intelligence solutions, and specialized consulting services to all parts of the healthcare ecosystem. With nearly 2,500 professionals globally, emids leverages strong domain expertise in healthcare-specific platforms, regulations, and standards to provide tailored, cutting-edge solutions and services to its clients.

Consulting Practice

• The emids Consulting Practice is focused on bridging our expertise across the many aspects of healthcare to provide clients with more holistic, end-to-end solutions. The boundaries between these healthcare entities have, and continue to, become more and more blurred. This changing market dynamic mirrors how we aim to offer consulting services and deliver value across healthcare by addressing business challenges through digital transformation initiatives. We aim to bridge the gap between healthcare companies to make the complex simpler through our team of high-performing advisors trusted by clients to deliver achievable yet transformative results.

Position Overview

• emids is looking for a Program Manager to be an emerging leader of its growing Consulting practice. This individual will serve as an Engagement Lead and be responsible for guiding large, complex projects as a trusted advisor to the client. Senior Managers will lead colleagues and client resources and own the profit & loss (P&L) for an engagement. Senior Managers will play key roles leading internal initiatives, client proposals and serve as career coaches to others in the consulting practice.

Responsibilities

Client Delivery

• Manage large, complex client engagements and direct hybrid team of colleagues and client resources
• Establish strong engagement stakeholder relationship and own consulting P&L for client engagement/s
• Direct engagement schedule, communication with client and ensure scheduled adherence as per proposal
• Lead problem definition to understand the business problem experienced by the client
• Drive data gathering and analysis to understand the gaps and/or inefficiencies leading to the problem
• Guide solutions development for complex client problems to ensure meeting of goals and project deliverables on time
• Coach a team of managers, consultants and associates through the client engagement

Revenue Generation

• Support consulting practice P&L by managing level of effort, scope and budget for client engagements
• Play a key role in consulting proposal development during pre-sales and opportunities pursuit cycle, including proposal orals and client presentations demonstrating domain differentiation for emids
• Create strategies and identify opportunities for existing engagements to generate new business
• Assist in lead generation through value propositions by providing domain specialist support
• Demonstrate industry specialization in solution offerings within the consulting practice
• Support strategic and tactical initiatives to identify, develop and extend client relationships

Practice Development

• Contribute to knowledge development by conducting training on specific topics related to the offering areas
• Play a key supporting role in running specific internal initiatives to grow the practice
• Develop collateral to support the market positioning initiatives
• Develop assets such as frameworks, accelerators, use cases and proof of concepts (POCs)
• Collaborate with cross-functional/technical teams to incubate new solutions

Leadership

• Lead employees on projects or difficult assignments
• Latitude to make decisions in achieving defined goals
• Make decisions on client deliverables based upon objectives and allocated resources
• Serve as career coach for other team members
• Serve as trusted advisor for client stakeholders
• Develop skills in a technical expertise or subject matter expertise in a domain within healthcare

Qualifications

Required

• Bachelor's degree
• At least 8 years of health care management and/or consulting experience
• Proven track record of delivering and leading client engagements
• Excellent written and oral presentation skills in client delivery settings
• Creative problem-solving skills, analytical skills and intellectual curiosity
• Ability to perform multiple tasks and prioritize simultaneously
• Expert knowledge of MS Office products

Preferred

• Ability to understand and identify delivery risks and develop mitigation strategies
• Absolute integrity and strong, hands-on work ethic
• Demonstrate a working knowledge of the healthcare industry, challenges and current market conditions

Location: Flexible within the U.S.

Travel: Anticipate the ability to travel 50% of the time once normal business travel resumes