Program Manager - Claims Consultant

emids is a leading provider of digital transformation solutions to the healthcare industry, serving payers, providers, life sciences, and technology firms. Headquartered in Nashville, emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development, data engineering, business intelligence solutions, and specialized consulting services to all parts of the healthcare ecosystem. With nearly 2,500 professionals globally, emids leverages strong domain expertise in healthcare-specific platforms, regulations, and standards to provide tailored, cutting-edge solutions and services to its clients.

The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. Ultimately, you are motivated by the desire to optimize productivity and nurture program success from inception to completion.

Job Description

Objectives of this Role

• Strategize, implement, and maintain Healthcare Claims program initiatives that adhere to organizational objectives
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple project teams, ensuring program goals are reached

Daily and Monthly Responsibilities

• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives
• Identify key requirements needed from cross-functional teams and external vendors
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

Skills and Qualifications

• Bachelor’s degree in business administration or related field
• Must have background in Healthcare space.
• 5+ years in an advanced management role (preference given to those with program management experience)
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of digital marketing
• Outstanding working knowledge of change management principles and performance evaluation processes

Here at Emids we're not scared of differences. It's how we break new ground. As we scale and elevate the experience of our clients in the Healthcare & LifeSciences Space and ultimately have an impact on every patient from every walk of life, the team we build must be reflective of the diversity that we serve. Together, we've built and will continue to grow, a diverse and inclusive culture where everyone has a seat at the table and the space to be their most authentic self. Emids believes in being an Equal Opportunity Employer and we support, celebrate, and cherish all the things that make our teammates who they are.