Program Director Revenue Cycle Integration

Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION! Program Director Revenue Cycle Integration 900 WINDERLEY PL, Maitland, 32751

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days

The community you’ll be caring for:

• The Maitland Office Plaza houses our highly skilled teams that support our hospital system including Marketing, Patient Financial Services, Revenue Management, the Credit Union and Human Resources.
• The Trickle Building, a two-story office structure, creates an atmosphere of health and healing, with a healthy-style café and quaint chapel.
• The main lobby is filled with lush greenery and a light trickle of water, creating a holistic environment.

The role you’ll contribute:

The Program Director of Revenue Cycle Integration partners with facility CFOs and VP of Revenue Cycle in ensuring close linkages between Revenue Cycle and local hospital campuses initiatives that are aligned to growth strategies. Responsible for the proactive oversight of the hospital campus relationship with the Revenue Cycle, driving results in support of Revenue Cycle strategic goals and initiatives. Develops a deep understanding of the revenue cycle, which includes a thorough understanding of all revenue cycle functional areas and applicable systems and tools. Proactively identifies opportunities for revenue cycle improvement and partners with hospital campuses and Revenue Cycle leadership to develop and execute these plans and manage resolution of issues that impact both hospital campus and revenue cycle operations.

The value you’ll bring to the team:

• Serve as the primary liaison between Revenue Cycle functions and hospital campus operations to ensure smooth operations are accomplished.
• Manages timely communication with senior executives to set the standards for the interaction between local hospital campuses and the FH Shared Services Revenue Cycle Team
• Responsible for building strong relationships and facilitate effective communication between hospital and Revenue Cycle operations (Pre-Access, Patient Access, Middle Revenue Cycle Operations, PFS, Customer Service), and Revenue Cycle support departments
• Establishes and manages effective, consistent communication, identifies and addresses business needs; conducts regular meetings with CFO, VP of Revenue Cycle, Finance Directors and senior leadership. Provides analysis and context for monthly performance data. Document, escalate, and manage the resolution of issues that arise and impact both local hospital campus and Revenue Cycle operations.
• Using data and reports, performs root cause analyses to identify areas where the process may not be working effectively or efficiently. Working with the local hospital campuses, lead process improvement efforts onsite or in Revenue Cycle Operations to drive improvement in the overall revenue cycle process.
• Proactively identifies sources of issues and communicates these to the appropriate parties. In conjunction with the hospital campus and Revenue Cycle leadership teams, maintains ongoing issues and priority list. Completes analysis of issues for action, presents this information and assists with implementing action plans.

Qualifications
The expertise and experiences you'll need to succeed: EDUCATION REQUIRED :

• Bachelor’s degree in Business Administration, Information Systems, Information Technology, Finance, Health Services Administration, Communication or a related field

EDUCATION PREFERRED:

• Master’s degree in Business Administration, Information Systems, Information Technology, Finance, Health Services Administration, Communication or related field

EXPERIENCE REQUIRED :

• Five years of progressive Revenue Cycle or related operations
• Three years of experience in a leadership (progressive role) capacity.

EXPERIENCE PREFERRED:

• Consulting or project management experience
• Lean/Six Sigma training

LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:

• Prosci Certified Change Management practitioner
• Lean/Six Sigma Greenbelt certification

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.