Program Director- Diversity, Equity, Inclusion & Belonging (DEIB)

Role Title: Program Director, Diversity, Equity, Inclusion & Belonging (DEIB)

What we need:

Do you have a passion for diversity, equity and inclusion? Do you want to be influential in shaping a diverse and inclusive workplace, industry and community where everyone feels they belong? Cetera is seeking an experienced Program Director, DEIB to create and guide inclusion, equity and diversity efforts and build scalable and sustainable programs to promote an inclusive, equitable and diverse culture.

The ideal candidate thrives in a fast-paced, dynamic environment and is comfortable working on multiple concurrent projects and enterprise programs, including ‘building from scratch’. They must demonstrate fierce ownership over the programs they manage while insisting on the highest standards of quality.

Reporting to the Chief Human Resources Officer (CHRO), this is an individual contributor role within Human Resources and will build trusting partnerships with a wide range of stakeholders at all levels. This Program Manager will serve as lead of the internal DEIB Council, made up of leaders and individuals across the organization. Must be highly collaborative and able to influence others, while also being able to work with significant autonomy.

Essential Duties and Responsibilities

• Manage the Annual DEIB Plan and Budget, in partnership with the DEIB Council, aligned to our strategy.
• Operationalize and execute plans, while incorporating strategies to increase team member engagement, with special attention on how to engage in a distributed/virtual work environment.
• Develop DEIB objectives, KPIs, metrics dashboard and establish a regular cadence for reporting progress, best practices and lessons learned.
• Identify diversity best practices and benchmarks and translate metrics, research, and trends to identify opportunities, interventions, and initiatives for improvement.
• Measure program effectiveness, through quantitative and qualitative evaluation methods, and communicate the impact of solutions to business leaders through visual, written and oral presentations (e.g. dashboards, PPTs, etc.).
• Collaborate across functional lines both inside and outside of Cetera Financial Group. Some examples include partnering with:
  • DEIB Council and Workstream leads to incorporate diversity goals into actionable and sustainable workforce strategy
  • Advisor Council to ensure connection and cohesiveness of efforts, including those impacting the community
  • Talent Acquisition to source, hire and onboard new hires to create a greater sense of uniqueness and belonging
  • Learning and development team to deliver impactful learning programs that cultivate a culture of respect and inclusive behavior
  • HR Business Partners to build and refine programs, processes and policies with a diversity and inclusion lens
  • Marketing and Communications to align messaging and increase awareness of DEIB efforts with all audiences internally and externally
  • Employee Resource Groups (ERGs) to build programs and awareness
• Drive leadership awareness, commitment and accountability for the team member experience and diversity action plans across the enterprise.
• Scale, organize, promote and moderate company-wide programming and events that educate and create community around diversity, equity, inclusion and belonging across Cetera.
• Make prudent recommendations for when to build versus buy program solutions and manage vendor relationships, consultants, and contracts as needed.
• Travel when required, during peak times of program rollouts.
• Other duties as assigned.

Knowledge, Skills and Abilities to be Successful in this Role

• 10+ years, and track record of success, in developing and leading enterprise programs/projects (HR/DEIB programs preferred)
• Bachelor’s Degree or equivalent post-secondary experience
• Strong program and project management skills, and ability to operationalize and scale programs
• Strong analytical skills and ability to translate metrics, research, and trends into strategy and improvement opportunities
• Has demonstrated comfort and confidence in dealing with ambiguity and leading through lasting cultural change
• Understanding of what works concerning DEIB and how to incorporate best and latest external practices to deliver solutions that positively impact diversity, equity and inclusion
• Practical experience in delivering a broad range of DEIB strategies, policies, processes, programs and events
• Strong sense of EQ and ability to strategically influence and support people out of their comfort zones
• In-depth knowledge and experience in building and supporting Employee Resource Groups
• Passion for helping people fulfill their potential and driving organizational change through amplified DEIB initiatives

Our top performers share the following traits

• Strong commercial acumen with a data-driven mindset
• A highly effective communicator with the ability to clearly and concisely articulate ideas, concepts and proposals to engage team, peers and management
• Demonstrated ability to be highly collaborative and influential and build strong relationships to engage effectively with all levels of the organization
• Expert organizational and project planning and management skills, with superior attention to detail and a sharp focus on execution
• Demonstrated ability to effectively manage high-volume workload and complex priorities and prioritize competing demands
• Ability to work autonomously, as well as part of a team
• Diplomacy, drive and a high level of integrity

What we provide you in return

We strive to provide a growth opportunity like no other. We want you to join our team and make your mark in the history of our company and profession. Beyond experience, our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

About Cetera Financial Group

Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, First Allied Securities, and Summit Brokerage Services.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Please Note: Cetera does not accept unsolicited Agency resumes. Any unsolicited resumes received from Agencies will be considered property of Cetera unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.