Product Owner

The ideal candidate for the Product Owner position is excited by technology, passionate about learning, and should view every customer interaction as an opportunity to create an exceptional experience. The Product Owner will need to be entrepreneurial and work in a highly collaborative environment. They will have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. This employee will dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. An ideal candidate is someone who has excellent judgment and high standards, and is an articulate, persuasive communicator and a good writer. People trust and respect the Product Owner and they like to work with them. The Product Owner is eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.

Responsibilities:

• Define a data-driven product vision, develop business cases and requirements, and prioritize competing opportunities
• Partner with other teams across Consumer Cellular to identify and influence development of new products and services
• Interact with stakeholders at multiple levels and in multiple locations, and work with business, operations, tech, and BI teams to define and deliver solutions
• Author user stories and product requirements, while contributing to the technical design of new product features
• Work directly with technical teams to build exceptional products
• Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical or operational constraints
• Utilize Agile methodology & tools (Jira, Confluence)
• Understand dimensions of data quality
• Coordinate with stakeholders on incident management

Qualifications:

• 3+ years of progressive experience with IT project execution
• Bachelor's Degree in Business, IT, Engineering or related and applicable experience
• Experience authoring stories and documenting requirements in tools such as Jira, Confluence, etc.
• Verifiable success of performance against goals and objectives

• Knowledge of SQL
• Strong analytical skills
• Strong communication skills
• Experience working in Scrum Agile
• Experience with the SDLC and tools: Jira, Confluence, GitHub, etc.
• Ability to prioritize effectively

Benefit package:

• Affordable medical, dental & vision coverage for full-time employees
• 401(k) match
• Employee wireless rate plan
• Paid time off (PTO)
• Flexible spending accounts (FSA)
• Employee rewards program
• Group life and AD&D benefits
• Education reimbursement
• Long-term disability

Physical Demands & Work Environment:

The physical demands in the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The noise level in the work environment is usually moderate.

Disclaimer:

The above statements are intended to describe the general nature and level of work performed and are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Consumer Cellular:

Consumer Cellular is a top-rated wireless carrier that provides no-contract cell phones and service plans primarily to those 50+. The company has been an approved AARP Provider for over 12 years and offers AARP members special discounts on service. Founded 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, Consumer Cellular is privately held with 2000 employees. The Portland, Ore.-based company utilizes the nation's largest voice and data networks, which covers 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target, as well as directly to consumers at ConsumerCellular.com or (888) 345-5509. The company has been ranked on the Inc. 5000 list for 11 years in a row. For J.D. Power 2021 award information, visit jdpower.com/award. For cellphone tutorials, features, applications and company news, connect with Consumer Cellular on Facebook, Twitter and YouTube.

Pre-employment background check and drug screen is required.